Sales Manager- SMERF

2 weeks ago

Grand Rapids, United States Nhshotels Full time

** Sales Manager- SMERF**

**Job Category****:** Sales **Requisition Number****:** SALES01751 Showing 1 location **Job Details**

**Description**

National Hospitality Services (NHS) has a passion for results. Throughout our many years in the

hospitality industry, we have proven the ability to deliver service and value. Our expertise covers a broad

range of lodging options, from extended stay and limited service properties, to full-service hotels

featuring restaurants and convention centers.

The Delta by Marriott Grand Rapids offers the very best in service, convenience, and quality. The Delta

by Marriott features 181 guest rooms, executive, and family suites, as well as handicap-accessible rooms.

From enjoying our 180 giant indoor waterslide or our beautifully appointed Ballroom, our guests

experience a whole new world of business services and family fun.

The Role

The Sales Manager is responsible for establishing new Group Business, National, Regional and Local

Negotiated Accounts and maintaining strong trusted relationships with our current clients. The Sales

Manager will work closely with other Sales staff and the management team to maximize revenues

ensuring the hotels continued success and profitability. This position is critical to the success of the hotel

and requires and individual who is naturally at ease with people, can think quickly on their feet and is

determined to succeed. This position will be heavily focused on prospecting for new business by cold

calling in person.

Duties and Responsibilities

Acquire and maintain a solid base of accounts towards attaining the propertys budgeted profit

levels.

Solicit sales for the property through planned, personal calls and telephone solicitations to local

trade and professional associations/corporations, travel agents, as well as other local and state

organizations that could result in potential business for the hotel.

Monitor customer preferences to determine focus of sales efforts

Maintains contact with all clients in the market area to ensure high levels of client satisfaction

Take initiative to develop new strategies and uncover new markets to generate sales.

Target accounts, markets, or segments with heavy emphasis on proactive solicitation and account

saturation.

Arrange and conduct special events, site inspections, and off-site presentations for potential

clients.

Provide operations staff up-to-the-minute information regarding specific accounts.

Regular, consistent attendance is essential to the successful performance of this position.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying

schedules to reflect the business needs of the hotel.National Hospitality Services LLC is an Equal Opportunities Employer, Embracing Diversity in the Workplace

Required Skills and Experience

Highly energetic and motivated individual

Must have strong sales skills

3+ years of sales experience required

Previous hospitality industry experience preferred but not required

Excellent interpersonal and communication skills with strong customer/client focus essential

Self-Starter with ability to work independently and as a team

Strong problem-solving skills

Excellent written communication skills

Ability to work in a fast-paced, high pressure environment

Ability to shift and manage multiple priorities

Results driven focus and ability to work through to completion in a timely manner

Adaptable to change

Strong knowledge of Microsoft Office products to include, but not limited to Microsoft Excel and Microsoft Outlook

High level of flexibility regarding overtime during times busy periods as required by the business

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Experience**

**Licenses & Certifications**

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