Director of Catering Sales

1 month ago

Charleston, United States The Indigo Road Hospitality Group Full time

Job Type

Full-time

Description

AT INDIGO ROAD...

Our goal is to be the best job you'll ever have in the hospitality industry. No joke, it's what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart. Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

THE LOCATION...

The Cedar Room at Mercantile and Mash, located in the celebrated Cigar Factory, is an open and airy space featuring historic wood columns, hardwood floors and original elements of the circa 1881 building. The walls consist of rustic brick and floor-to-ceiling windows that reveal a view of the architecturally acclaimed Arthur Ravenel Jr. Bridge.

THE ROLE...

The Director of Catering Sales will apply their operations experience and strategic planning strengths to ensure The Cedar Room is providing a great experience for team members and guests and maximizing all profit opportunities.

Essential Functions and Responsibilities of the job include, but are not limited to:

  • Help build and maintain positive, productive relationships with local and regional event planners, vendors, hotels, and prospective clients. Represent The Indigo Road Hospitality Group with professionalism and integrity at local networking, industry and special events.
  • Solicit and promote special event business through advertising, cold-calling, contacting past customers, relationships with local businesses, wedding planners, and other cost-effective activities.
  • Develop, implement and modify the sales action plan to meet annual goals.
  • Submit a weekly recap of solicitation calls, pending contracts, booked contracts.
  • Responsible for generating monthly revenue reports for investors, distributed quarterly.
  • Answer all inquiries for business within 24 hours. Follow up both before and after, from the first inquiry all the way through event completion. Write thank you notes to clients.
  • Schedule site visits/tours with potential clients and event planners and when possible, meet with walk-in prospective clients to show and describe the properties. Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
  • Secure contracts, deposits, billing information and final payment within required time frame. Responsible for all financial aspects of the file through event completion and tracking in Reserve.
  • Work side-by-side with the PR & Marketing team to contribute to marketing strategies and provide new revenue generating ideas.
  • Work with the graphic design team to create venue brochures, one-sheets, social media graphics and other printed materials.
  • Oversee social media outlets (Instagram, Facebook, Pinterest) through pre-event, day-of and post-event photo posts, news and announcements.
  • Oversee website content and work with the Webmaster to update accordingly.
  • Work with the executive chef, the executive pastry chef, the wine director and the beverage director to draft and update catering menus and pricing.
Requirements

Qualifications:
  • Minimum 3+ years in Hospitality Industry Sales Positions
  • Minimum 3+ years in Sales Leadership Positions
  • Have knowledge of food and beverage service, generally involving at least 2+ years of front of the house restaurant experience and/or banquet/event positions.
  • Highly energetic and motivated individual
  • Must have strong leadership and communication skills ? Ability to build relationships, motivate and manage others
  • Strong problem-solving skills
  • Excellent verbal and written communication skills
  • Ability to work in a fast-paced, high pressure environment
  • Ability to shift and manage multiple priorities
  • Strong interpersonal skills
  • Must be at least 21 years of age
  • Must be able to work nights, weekends and holidays
  • Ability to model and act in accordance with The Indigo Road guiding principles and values
Additional Attributes:
  • Advanced knowledge of Microsoft Office applications.
  • Always maintain a professional appearance and manner.
  • Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.
  • Basic mathematical skills and ability to make accurate mathematical calculations.

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