Current jobs related to Patient Service Specialist - Avon - Cleveland Clinic
-
Patient Referral Specialist
1 week ago
Avon, Colorado, United States The Steadman Clinic Full timeJob OverviewPosition Summary: The Patient Referral Specialist plays a crucial role in delivering exceptional clerical support and customer service to both patients and healthcare teams. This role involves gathering essential information from referral sources and patients, facilitating the electronic distribution of patient registration documents, and...
-
Housekeeping/Environmental Services Specialist
21 hours ago
Avon, Ohio, United States Cleveland Clinic Full timeJob SummaryCleveland Clinic Health System is seeking a highly motivated and detail-oriented individual to join our team as a Housekeeping/Environmental Services Specialist. As a key member of our facilities team, you will play a critical role in maintaining a clean and safe environment for our patients, visitors, and staff.Responsibilities:Clean and...
-
Patient Care Specialist
9 hours ago
Avon, Ohio, United States Ascension Full timeJoin Our Team at Ascension LivingWe are committed to providing exceptional services, amenities, and opportunities for seniors to live healthier and happier at every age and stage.As a national nonprofit senior living provider, we offer a work family that can support your career wherever life takes you.Key Responsibilities:Administer prescribed medications to...
-
Patient Care Specialist
16 hours ago
Avon, Connecticut, United States ECHN Full timeJob SummaryWe are seeking a highly skilled and compassionate Nurse Practitioner to join our team at ECHN. As a key member of our healthcare team, you will be responsible for providing high-quality patient-centered care, collaborating with interdisciplinary teams, and promoting positive patient outcomes.Key ResponsibilitiesConduct comprehensive assessments...
-
Patient Service Coordinator- Neurospeciality
2 months ago
Avon, United States Hartford Healthcare Full timeDescription Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Monday -Friday Travel required between offices as needed. Work where every moment matters. Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become...
-
Beverage Service Specialist
1 week ago
Avon, Ohio, United States Cedar Point Amusement Park Full timePosition Overview:As a Beverage Service Specialist at Cedar Point, you will engage with guests aged 21 and over, ensuring that their experience is enjoyable and memorable. Your role will involve crafting and serving both alcoholic and non-alcoholic drinks while adhering to established recipes and standards.Key responsibilities include:Utilizing measuring...
-
Bar Service Specialist
3 days ago
Avon, Colorado, United States Marriott International, Inc Full timePosition Overview: As a Bar Service Specialist, you will be responsible for crafting and serving beverages to guests while ensuring a high standard of service and cleanliness. Compensation: $11.40/hour plus tips, Full-Time Year-Round, Shift Meal and Parking.Key Responsibilities:1. Prepare and serve drink orders according to established recipes and...
-
Retail Service Specialist
3 months ago
Avon, United States Automobile Club Full timeRetail Service Specialist We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products. This is an exciting opportunity in our branch network and ideal for candidates interested in working in a teamwork environment with AAA members. Responsibilities include, but are not limited to: Greet all members...
-
Endodontic Specialist
16 hours ago
Avon, Indiana, United States Indianapolis Endodontics, PC Full timeAbout Indianapolis Endodontics, PCWe are a reputable endodontic practice dedicated to providing high-quality, compassionate care to our patients. Our mission is to deliver exceptional treatment and patient comfort in a modern and safe environment.Job SummaryWe are seeking a talented Endodontist to join our team of dental specialists. As an Endodontist, you...
-
Patient Services Representative I
3 months ago
Avon, United States Avon Surgery Center Full timeJob DescriptionJob DescriptionDescriptionGreet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the...
-
Medical Office Specialist
2 weeks ago
Avon, United States Goodman Campbell Brain and Spine Full timeJob DescriptionJob DescriptionAt Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality. We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of...
-
Recreational Therapist
20 hours ago
Avon, Ohio, United States Cleveland Clinic Rehabilitation Hospital - Avon Full timeAbout the Role:Cleveland Clinic Rehabilitation Hospital - Avon is seeking a skilled Recreational Therapist to join our team. As a Recreational Therapist, you will play a vital role in helping patients achieve their rehabilitation goals through the use of recreational activities.Key Responsibilities:Plan and implement recreational activities for patients in...
-
Fireside Hospitality Service Specialist
1 week ago
Avon, Colorado, United States Marriott International, Inc Full timePosition OverviewAs a Fireside Hospitality Service Specialist, you will play a crucial role in enhancing the dining experience for our guests. Your primary responsibility will be to ensure that every guest enjoys a memorable meal, complemented by exceptional service.Key ResponsibilitiesDeliver a wide range of services to create a welcoming atmosphere for...
-
Vision Care Specialist
1 week ago
Avon, Indiana, United States iRefract Full timeJoin the iRefract Optometry TeamiRefract, a growing network of optometry practices, is seeking a skilled and empathetic licensed vision care specialist to become part of our team. This position offers a unique opportunity to work autonomously within a collaborative vision care group.As a vision care specialist at iRefract, you will benefit from the support...
-
Guest Service Support Specialist
4 days ago
Avon, Colorado, United States Marriott International, Inc Full timePosition Overview: As a Guest Service Support Specialist, you will play a vital role in ensuring a seamless dining experience for our guests. Compensation: The hourly wage for this full-time, year-round position is $16.65, which includes meal and parking benefits. Job Category: Food and Beverage & Culinary Location: The Ritz-Carlton Bachelor Gulch, Avon,...
-
Traveling CT Imaging Specialist
1 week ago
Avon, Colorado, United States Magnet Medical Full timeMagnet Medical is in search of a dedicated traveling CT Imaging Specialist to join our team.Position Overview & QualificationsField of Expertise: CT Imaging SpecialistProfession: Allied Health ProfessionalContract Length: 13 weeks36 hours per weekWork Schedule: 12-hour shifts, daytimeType of Employment: TravelThis role offers a unique opportunity to enhance...
-
Traveling CT Imaging Specialist
1 week ago
Avon, Ohio, United States MedPro Healthcare Allied Staffing Full timePosition Overview:MedPro Healthcare Allied Staffing is actively seeking a skilled traveling CT Imaging Specialist for a contract opportunity. This role involves working in a dynamic healthcare environment, delivering high-quality imaging services.Job Details:Specialty: CT Imaging SpecialistDiscipline: Allied Health ProfessionalDuration: 13 weeksHours: 36...
-
Water Treatment Service Specialist
1 week ago
Avon, Ohio, United States Franklin Electric Full timeJob OverviewThe Water Treatment Service Specialist is tasked with the prompt and precise upkeep of residential water softening and treatment systems for clients of Franklin Electric.Key Duties Adhere to established policies, guidelines, and regulatory standards in accordance with the Franklin Electric Quality System. Execute detailed service protocols,...
-
Water Treatment Service Specialist
3 days ago
Avon, Ohio, United States Franklin Electric Full timeJob OverviewThe Water Treatment Service Specialist is tasked with the efficient and precise upkeep of residential water softening and treatment systems for customers of Franklin Electric.Key Duties Adhere to established policies, guidelines, and regulatory standards in accordance with the Franklin Electric Quality System. Execute detailed service protocols,...
-
Water Treatment Service Specialist
1 week ago
Avon, Ohio, United States Franklin Electric Full timeJob OverviewThe Water Treatment Service Specialist is tasked with the efficient and precise upkeep of residential water softening and treatment systems for customers of Franklin Electric.Key ResponsibilitiesAdhere to established policies, guidelines, and regulatory standards as outlined by the Franklin Electric Quality System.Execute detailed service...
![Cleveland Clinic](https://media.trabajo.org/img/noimg.jpg)
Patient Service Specialist
2 months ago
**Variable schedules for this part-time position.**+ Shift starting hours range from 7:00 am to 11:30 am+ Shifts can be 4 or 8 hours depending on the needs of the department+ every 6th weekend+ Sunday shifts are 7:30 am - 12:00 pm+ No HolidaysJoin Cleveland Clinic's Avon Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. As one of the most technologically advanced hospitals in northeast Ohio, Avon Hospital has brought the future of medicine close to home for the residents in and around Lorain and Cuyahoga County. This regional hospital offers endless opportunities to build a rewarding career with one of the most respected healthcare organizations in the world while making meaningful differences in the lives of others.Avon Hospital's Radiology department is a fast-paced department that provides, on average, 200 patients a day with CT scans, general x-rays, MRIs, digital mammography, bone density scans, and ultrasounds. As a Patient Service Specialist, you will provide comprehensive, proactive and 'Patient First' customer service to our patients and visitors through the entirety of their visit. Patient Service Specialists manage a wide variety of patient requests including appointment scheduling, patient registration, wayfinding and other general questions. It's vital that our Patient Service Specialists make positive first impressions on patients and visitors, ensure stellar and efficient patient experiences, reduce financial loss and ensure compliance.The ideal future caregiver is someone who:+ Thrives in a team environment.+ Demonstrates a strong work ethic.+ Is dependable, flexible, outgoing, detail oriented and reliable.+ Acts in a professional, caring, and helpful manner.+ Has customer service and registration experience.If you're looking for a rewarding position where you will feel supported while serving the community, this is the position for you. The Patient Service Specialist role is a steppingstone to other careers within customer service and other departments within Cleveland Clinic.At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.**Job Responsibilities:**+ Professionally investigates, triages, and resolves patient issues using the established HEART Model, ensuring patient's visit is an outstanding experience. Proactively assists patients to minimize patient issues.+ Creates a welcoming and professional environment for our patients and visitors by demonstrating exceptional customer service based upon the expected service behaviors included in Cleveland Clinic's START with Heart model.+ Proactively manages needs of patients and visitors in our waiting areas, seeking opportunities to interact with patients by actively greeting patients when appropriate, resolving patient issues and providing service recovery.+ Performs patient registration, pre-visit, insurance verification, scheduling, arrival desk and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience.+ Performs point of service activities: visit preparation, co-pay collection, patient tracking and record tracking ensuring accuracy and an outstanding patient experience.+ Facilitates billing functions, accurately meeting compliance and organizational quality and productivity standards.+ Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information.+ Encourages patient utilization of front-end technology, provides guidance, encouragement, education and hands-on training.+ Supports front-end technology utilization to promote understanding and comfort level in use by caregivers and providers.+ Recruits, enrolls, and educates patients on MyChart and Appointment Pass impacting utilization rates and enhancing the patient experience.+ Processes the workflow for the day.+ Supports and participates in process improvement efforts.+ Performs telephone triage.+ Follows standards and guidelines for telephones etiquette and service when interacting with patients over the phone.+ Generates staff provider reschedules.+ Relays staff messaging.+ Performs screening and scheduling of interpreter services.+ Effectively collaborates and communicates with clinical staff, i.e. providers, nurses and other support staff.+ Supports and adheres to compliance policies and procedures.+ May participate on committees and have a role in other Institute initiatives.+ May participate in patient outreach activities such as proactive patient calls to assist with health maintenance and care compliance.+ Other duties as assigned.**Education:**+ High School Diploma or GED required.**Certifications:**+ None required.**Complexity of Work:**+ Ability to perform basic math sufficient to process insurance co-pays.+ Working knowledge of PC window applications sufficient to input and retrieve data.+ Ability to partner with others as needed to trouble shoot and resolve general technology issues+ Ability to type a minimum of 30 words per minute (assessed at time of application) or demonstrable personal computer keyboard skills is preferred.+ Knowledge of medical terminology preferred+ A desire and commitment to provide the highest level of satisfaction in quality service, caring and compassion to patients, their families and visitors.+ Excellent communication and organizational skills are essential in order to successfully communicate with a diverse patient population and workforce.+ High level of customer service experience, exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations.+ Interest in learning new technology and troubling shooting to resolve minor technical issues.+ Easily adapts to changing technology, policies, procedures and processes.+ Demonstrated interest in process improvement or adopting new processes and or technology.+ Demonstrated ability to understand and interpret medical insurance information.+ Critical thinking, decisive judgment, and ability to work independently with minimal supervision in an often hectic environment.+ Demonstrated independent thinking and problem-solving skills, ability to exercise judgment to triage issues and concerns.+ Demonstrated ability to switch from one task to another successfully in a fast-paced, ever changing environment.**Work Experience:**+ Minimum two years of patient registration, appointment scheduling, insurance processing or customer service/concierge experience.+ Demonstrated experience in providing exceptional customer services and conflict resolution.+ Associate's Degree may substitute for one year of experience.+ Bachelor's Degree may substitute for the experience requirement.**Physical Requirements:**+ Dexterity sufficient to operate a PC and other office equipment.+ Requires extended periods of standing, walking or sitting.+ Good visual acuity through normal or corrected vision.+ Must be able to navigate various locations and function in a fast-paced, hectic environment.+ Ability to lift and transport up to 25 pounds.**Personal Protective Equipment:**+ Follows standard precautions using personal protective equipment as required.Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities