Counter Sales

1 month ago

New Lenox, United States Marcone HVAC Full time
A little bit about us:

The Munch Difference We are Munch's Supply, the leading wholesale distributor of Heating, Ventilation and Air Conditioning (HVAC) equipment, parts and supplies servicing the Chicago, Northwest Indiana and Michigan markets at 12 branch locations. But that's not all. Through acquisition, we also operate five Tommark branches in Michigan, seven O'Connor branches in Oklahoma, Nebraska, Kansas, Iowa and Missouri, three Comfort Air Distributing locations in Colorado and seven C&L Supply HVAC and Plumbing locations in Missouri, Kansas and Arkansas. We are on a roll and there's no stopping us now Celebrating its 65th year in business in 2021, Munch's Supply operates with a commitment to service as a leading distributor for trusted equipment brands such as American Standard, Trane, Mitsubishi and Rheem. We also represent products from more than 100 leading industry manufacturers with 10,000 SKUs in our full assortment. We are proud to be consistently ranked as a top 10 HVAC distributor in the United States. With almost 600 employees across the Midwest, our commitment to service extends to our communities as well. The Munch's Supply team supports an annual food drive at each of our branches each fall allowing us to directly impact our local communities. We are also a supporter of St. Jude Children's Hospital. Each year, employees and their families participate in the St. Jude Walk/Run to end childhood cancer. Working as a team, in 2020, Munch's raised just under $10,000-putting us in eighth place out of 191 teams in the Chicago area.

This Counter Sales position is based at our Wheeling branch conveniently located at 301 Alice Street, Wheeling, Illinois 60090.

The Counter Sales position provides excellent service to customers primarily via counter sales, phone, email / online, scanner, and fax communication. The Counter Sales position provides branch operations assistance through merchandising by stocking, picking, pulling, and on time will call assistance. Additionally, the position provides support and information on product inquiry as well as damaged goods, product sold, or product returned. The position effectively utilizes its resources as it relates to company computer systems, online tools, and facility inventory.

We're seeking that one-in-a-million personality who handles workflow like a champ. They're that gifted person who can answer a phone, surface a part, enter an order, and answer a customer question with ease without getting flustered because they're great at prioritizing and mastering systems. They pride themselves on their calm and professional demeanor. Even more, they thirst for more knowledge because they know that at Munch's Supply they'll be rewarded with each certification step they take.

In the Counter Sales role, our employees assist customers in fulfilling their order needs in a fast-paced exciting HVAC environment. At times, they also assist Warehouse team members in pulling orders or finding parts to be able to answer a customer question. Hard workers grow rapidly in our environment. If you have HVAC experience, all the better because for you we'll pay market rates. All Counter Sales associates require good keyboarding skills, great communication, strong safety awareness, and customer pizzazz You'll also need to have good attention to detail, accuracy & professionalism, a great attendance record, and the ability to get along well with others.

What you bring to the table:
  • You are over 18 yrs. of age
  • Have a good driving record
  • Can pass a criminal background check and drug screen
  • Able to work rotating Saturday mornings, off on all Sundays
  • Can work overtime if needed
  • Can lift at least 50 lbs., on occasion
  • Can travel occasionally for training purposes
  • HVAC knowledge a huge plus
So, what's in it for You?
  • Medical Benefits from Day 1
  • PTO and Vacation accruals from Day 1
  • 401k with FREE company contributions
  • Life Insurance, Short-term & Long-term Disability
  • Employee Clothing Program
  • Employee Assistance Program
  • Employee Discount Program
  • Promotions from within


We provide equal opportunities for all employees and applicants for employment without regard to sex, age, race, religion, national origin, citizenship status, sexual orientation, gender identification, physical or mental disability, or any service, past, present, or future, in the uniformed services of the United States.

All candidates who have received a written offer of employment will be required to undergo background screening and testing for commonly abused controlled substances in accordance with our company's background check and drug testing policy. Motor Vehicle Record checks are also completed for all candidates who have received a written offer of employment to determine insurability for driving a company vehicle as it relates to the position.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

##LI-LC1

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