Fraud Analyst

Job Details

Job Location
Corporate Headquarters - Omaha, NE

Description

Company Overview

Core Bank is an accomplished Community Bank located in the Greater Omaha, NE, Kansas City, KS, and Mesa, AZ areas. We are not a mere collection of buildings or a place just to work or manage money; we are a community of friends, neighbors and partners in making life just a little bit better. Our culture - what we call our Recipe for Awesome - creates an environment that's a great place to bank - and a great place to work. It ensures we grow together, learn together, and have fun doing it.

At Core Bank, our Purpose is to Build Better. If you want to help us build something remarkable, then we'd love to get to know you. To learn more about what makes us - us, explorewww.corebankcareers.com.

Summary of Position Purpose

The Fraud Analyst is responsible for all aspects of fraud prevention strategies encompassing fraud monitoring, analysis, investigations, remediation, response, and reporting. As a member of the Financial Crimes team, the Fraud Analyst is the bank-wide subject matter expert for fraud detection and prevention, assists with and performs AML |CFT (BSA) monitoring, and is a partner to the bank's Partner Banking Division, serving in a backup capacity as needed. The Fraud Analyst will contact and inquire with customers as needed to fully investigate fraud events and report suspicious activity in accordance with federal law and bank policy. The Fraud Analyst leads development of and changes to systems and operational processes, policies and procedures to detect and prevent; and promotes education and awareness to bank employees and clients. The Fraud Analyst must understand the institution's products, services, customers, entities, geographic locations, and methods by which the products or services are delivered, to proactively recognize fraud patterns, typologies, trends and methodologies to determine and configure new methods of detection, mitigation and prevention. The ideal candidate will think outside of the box and be well versed in fighting financial crimes, understand emerging threats, and possess knowledge of industry direction.

The Fraud Analyst will:

1. Collaborate with operations, technology, finance, and risk teams to ensure comprehensive fraud prevention coverage.
2. Collaborate and work with lines of business to review incidences of fraud, determine improved methods for detecting and preventing fraud, and review system capabilities and functionality to change system configurations, and tune | optimize systems to proactively detect and prevent fraud.
3. Montor transaction activity, review system alerts and reports within various fraud and AML | CFT (BSA) systems to detect and prevent fraud for various products, services, and channels including but not limited to check, payments, internal bank accounts, customer accounts, online and mobile account opening, and identify theft.
4. Conduct fraud and suspicious activity investigations. Contact customers as needed to complete fraud investigations. Create suspicious activity reports (SAR), when necessary.
5. Receive escalations from other lines of business regarding potential fraud activities (e.g. disputes, chargebacks, etc.).
6. Report fraud incidents and respond timely according to Incident Response Procedures.
7. Perform or assist with fraud related risk assessments.
8. Perform quality assurance or quality control on system inputs, alert disposition, investigations and suspicious activity reports.
9. Advise and consult with lines of business regarding fraud. Develop and provide fraud related training to bank employees and help coordinate fraud related education for customers.
10. Assist with and join projects for implementation of process and software solutions to prevent fraud.
11. Utilize data, risk assessment and reporting tools to detect and quantify emerging fraud patterns and use data to inform applicable line of business.
12. Develop and implement strategies to detect and prevent fraudulent activities on all of our platforms. Work to improve existing processes and collaborate with lines of business to implement strategies based upon data and emerging trends
13. Measure, track and communicate various fraudulent patterns on a periodic basis
14. Gather and analyze financial data for potential fraud
15. Collect data and produce periodic reporting for management and stakeholders
16. Serve as subject matter expert on all emerging fraud related trends and provide recommendations to mitigate.
17. Serve on BSA/Risk Fraud Committee as Fraud SME.
18. Perform annual or more frequent Fraud risk assessment to assist in recommendations and program enhancements
19. Regular attendance is required.
20. Other activities, duties or responsibilities that are required of the employee may be assigned.

Qualifications

Education and Experience

• Associate's degree in related field and previous bank or fintech experience.
• Prefer 3-5 years prior fraud, risk or related experience required.
• Prior experience assisting or talking with customers.

Required Skills/Abilities/Knowledge

• Alignment with Core Bank's Purpose and Values
• Technology savvy. Must be curious and have a high systems and technology aptitude.
• Working knowledge of banking operations, banking products and services, processes, and procedures.
• Ability to work collaboratively with cross-functional teams and lines of business.
• Strong communication skills, both verbal and written.
• Strong customer service skills.
• Demonstrate strong analytic, attention to detail, and problem-solving skills.

Core Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

---