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Customer Service Associate

2 months ago

Houston, United States Houston Consumer Connect Full time

Are you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Customer Service Associate position might be what you are looking for We are a small, but mighty marketing and consulting firm. We specialize in expanding our client’s business growth through direct-to-consumer interaction. We improve the way that our clients interact with their consumers by utilizing imaginative techniques that have shown actual results. Our ability to provide a positive experience for consumers and our substantial growth achievements is why we continue to acquire more clients and thus the need for additional support through hiring a new Customer Service Associate. Daily Responsibilities for our Customer Service Associate: Deliver friendly customer service while providing information about the products and services to existing and potential customers. Troubleshoot and overturn customer objections and questions while maintaining a positive and professional attitude. Maintain up-to-date and accurate records of all customer interactions and personal information. Cultivate a knowledge base on all products and services to draw on during customer interactions. Attend team-based meetings to develop new customer service skills, receive personalized training, and network with top executives. Wanted Qualifications for our Customer Service Associate: 1-3 years working as a customer service coordinator, sales representative, or experience in a retail, restaurant, or hospitality environment. Outstanding communication skills. Above-average emotional intelligence and people skills. Ability to work independently or in a team setting. Desire to work in a fast-paced customer service environment and the ability to multitask. Exceptional work ethic. Self-starter with a desire for professional growth and development. #J-18808-Ljbffr