Acknowledgment Service Program Coordinator, University Development and Alumni Relations

Acknowledgment Service Program Coordinator, University Development and Alumni Relations Acknowledgment Service Program Coordinator (6299U), University Development and Alumni Relations - 66401 About Berkeley At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. The University of California, Berkeley is one of the worlds leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Departmental Overview University Development and Alumni Relations (UDAR) strengthens Berkeleys excellence through engagement with alums, parents, undergraduate and graduate students, and friends of the University, raising public awareness about Berkeley, and increasing private philanthropy. UDAR provides overall direction for the campuss philanthropic advancement strategies and works to strengthen unit development in partnership with campus fundraisers. UDAR handles a range of central activities and services encompassing communications, stewardship, prospect development, and gift management. Donor Relations An active advocate for donor interests at Berkeley, the Donor Relations team manages an array of programs that acknowledge and recognize donors for their giving in meaningful ways, report to them on the impact of their philanthropy, and deepen their engagement with the campus. Position Overview The Acknowledgment Service Program Coordinators role involves activities associated with reaching, serving, and engaging donors through programs and services designed to recognize and acknowledge their campus philanthropy. The position manages and executes campuswide donor acknowledgment and correspondence programs, translating donor needs and priorities into customized programs to create, enhance, and sustain relationships between the campus and donors. Responsibilities Develop and implement programs and communication strategies designed to acknowledge donors for their campus philanthropy, administer the Acknowledgment Service Program, act as the intake point for gifts meeting acknowledgment criteria, research gifts and donors as needed, post acknowledgments to the advancement database, and conduct analysis of giving activity and responses. Oversee operational activity of the Acknowledgment Service Program, including preparation and delivery of digital and physical acknowledgments, implement updates to acknowledgment content, prepare special donor communications such as annual recurring gift acknowledgments, and participate in onboarding new unit clients and maintaining relationships with existing clients. Maintain program?related tracking documents, provide basic analysis of program trends, generate data needed for operations, coordinate with the Acknowledgment Programs Manager for report maintenance and update requests, and suggest enhancements and improvements based on findings. Manage donor and gift data integrity by researching gift information and submitting update requests, and handle special projects/assignments related to acknowledgment activity involving interaction with donors as required. Required Qualifications Thorough knowledge of the basic concepts, principles, and procedures of building and maintaining effective relations with internal and external constituencies. Thorough knowledge of the campus, its mission, goals, objectives, programs, achievements, infrastructure, and issues of concern. Thorough written, verbal, and interpersonal communication skills, as well as the tact and political acumen to effectively represent the campus. Thorough research, analytical, and critical thinking skills, including sound judgment and decision?making skills and the ability to correctly identify real and potential problems, advise management as required, and propose effective strategic resolutions. Thorough knowledge of Microsoft Office suite including formulas, conditional formatting, sorting, and mail merges. Skill in project management, including event planning and meeting deadlines. Preferred Qualifications Experience with Salesforce Marketing Cloud, Excel Macros, SQL, and/or HTML. Education and Training Bachelors degree in a related area or 4+ years of equivalent experience or training. Experience with or training in operational clerical work, customer service, and database management. Salary & Benefits The budgeted salary or hourly range that the University reasonably expects to pay for this position is $77,000 $82,000, commensurate with experience. This is an exempt, monthly paid position, eligible for UC benefits. Other Information This is a hybrid position with 80% remote work eligibility. This is a Bay Area/Northern CA-based position. This is not a visa opportunity. This position requires fingerprinting and a background check due to the nature of the job responsibilities. Conviction History Background This is a designated position requiring fingerprinting and a background check. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Equal Employment Opportunity The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Application To apply, visit https://careerspub.universityofcalifornia.edu #J-18808-Ljbffr