Cash Collector

1 month ago

Horsham, United States Cynet Systems Full time
Job Description:

Pay Range: $20hr $25hr

Essential Duties:
  • Responsible for receiving inbound calls to resolve customer queries & make outbound calls to perform collection attempts.
  • nalyze accounts and achieve collection targets as per Dialer Strategy.
  • Manage collections and provide early stage customer service to avoid any customer complaints.
  • Coordinate with the cash applications team for accurate application of funds and remittance advice.
  • Work on disputes of assigned portfolios to drive resolution/closure.
  • Work on unapplied cash of assigned portfolio.
  • Manage portfolio review calls with internal/external stakeholders.
  • Process adjustments, write off, netting requests, refunds.
  • ccount Reconciliations.
  • Maintain daily adherence as per business requirements.
  • nalyzing daily AR reports to drive cash collection.
Requirements:
  • Proficiency in GETPAID/Collection tools.
  • System knowledge in ERPs - Oracle, ADMIN/CARMS, COMPASS, Account Ledger, IBS, NexGen etc.
  • Work experience in a shared service contact center is mandatory.
  • Driving to the other offices when necessary for collaboration and training.

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