Guest Service Agent
2 weeks ago
What you will be doing
- Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
- Promptly, accurately and efficiently know how and where to post all charges.
- Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
- Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
- Review any reservations with special requests and work to block rooms accordingly.
- Have knowledge of hotel rates, discounts and how to handle each.
- Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Location Description
6401 South 13th Street, Milwaukee, Wisconsin 53221
Welcome to the Crowne Plaza® Milwaukee South hotel, located off I-94, just under three miles from General Mitchell International Airport and less than 10 miles from downtown. Ideal for discerning business and leisure travelers, this upscale hotel offers the most contemporary full-service accommodations among Milwaukee (MKE) Airport hotels. A convenient airport location, free airport shuttle, a Parking program and more than 24,000 sq ft of event space make our hotel ideal for business conventions, meetings and weddings. A two-hour response guarantee for all event space inquiries and a professional Crowne Meeting Director, who will lead your Daily Meeting Debriefs, make event-planning easy for our hotel's guests.
Requirements
What we are looking for
- High work ethic and self-initiative
- May be required to work varying schedules to include nights, weekends, and holidays
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests
-
Guest Service Agent
23 hours ago
Milwaukee, United States Park Place Hospitality LLC - Hilton Garden Inn Milwaukee Full timeJob DescriptionJob DescriptionJoin our team at Hilton Garden Inn Milwaukee Northwest Conference Center as a Guest Service Agent and immerse yourself in a vibrant and dynamic environment where no two days are the same. From assisting guests with check-ins and check-outs to providing exceptional customer service, you'll have the opportunity to create...
-
Guest Service Agent
2 days ago
Milwaukee, United States Drury Hotels Full timeGuest Service Agent page is loaded **Guest Service Agent** **Guest Service Agent** locationsMilwaukee, WI time typeFull time posted onPosted Yesterday job requisition idR10953 Property Location: 700 N. Water Street - Milwaukee, Wisconsin 53202**YOU BELONG AT DRURY HOTELS.** Getting a job is just the beginning. Finding a place where you belong is what truly...
-
Guest Service Agent
2 weeks ago
Milwaukee, United States Park Place Hospitality LLC - Hilton Garden Inn Milwaukee Full timeA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. What will I be doing? As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in...
-
Guest Service Agent
2 weeks ago
Milwaukee, United States Park Place Hospitality LLC - Hilton Garden Inn Milwaukee Full timeJob DescriptionJob DescriptionA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Guest Services Agent, you would be responsible for greeting and registering guests and...
-
Guest Services Agent
5 days ago
Milwaukee, United States Wyndham Hotels & Resorts Full time** Guest Services Agent** Location: Glendale, WI, US Property Name: La Quinta by Wyndham Milwaukee Bayshore Area Req Id: 14816 La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Milwaukee Bayshore Area location in Glendale , Wisconsin . **Job Summary** The Guest Service Agent is responsible for providing...
-
Guest Service Agent
7 days ago
Milwaukee, United States Hilton Garden Inn Milwaukee Northwest Conference Center Full timeA Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. **What will I be doing?** As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel...
-
Guest Service Agent
7 days ago
Milwaukee, United States Drury Hotels Full timeProperty Location: 700 N. Water Street - Milwaukee, Wisconsin 53202 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT YOU CAN EXPECT FROM US So. Much. More. Just as...
-
Marketing Service Assistant
5 days ago
Milwaukee, United States Joe Tamm - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...
-
Front Desk Agent
2 weeks ago
Milwaukee, United States Aimbridge Hospitality Full timeFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making Front Desk, Agent, HR, Hospitality, Operations, Hotel
-
Director of Residential Services
2 weeks ago
Milwaukee, United States Guest House of Milwaukee Full timeJob Title: Director of Residential ServicesReports To: Associate Vice President of Shelter ProgramsFLSA Status: Full- Time/SalariedAbout Guest House of Milwaukee, the largest housing program provider in WisconsinSince first opening our doors as a short-term emergency shelter in 1982 in the same location we stand today, Guest House of Milwaukee has grown to...
-
Direct Service Shelter Staff
2 weeks ago
Milwaukee, United States Guest House of Milwaukee Full timeJob DescriptionJob DescriptionSalary: Job Title: Direct Service Shelter StaffReports To: Residential Services CoordinatorFLSA Status: Part time: 3rd shift (10pm-7am) Friday-MondayCompensation: $15 per hour. About Guest House of Milwaukee, the largest housing program provider in Wisconsin:Since first opening our doors as a short-term emergency shelter in...
-
Guest Service Associate
5 days ago
Milwaukee, United States Redbird Full time**Job Title: Guest Service Associate** **Company: Redbird** **Location: Milwaukee, WI** Are you a people-oriented individual with a passion for providing exceptional service? Redbird, a reputable company in Milwaukee, is seeking dedicated individuals to join our team as Guest Service Associates. As a Guest Service Associate at Redbird, you will be the face...
-
Front Desk Agent
4 weeks ago
Milwaukee, United States CSM Corporation Full timeThis position is responsible for anticipating guest needs, providing solutions to ensure guest satisfaction and exceed their expectations. Adheres to the company's standards of quality and professionalism. - Anticipates and responds to guests in a fr Front Desk, Agent, Property Management, Hotel
-
Food Service Shelter Staff
1 week ago
Milwaukee, United States Guest House of Milwaukee Full timeJob DescriptionJob DescriptionSalary: $17 per hourJob Title: Food Service Shelter Staff Reports To: Director of Residential ServicesFLSA Status: Part-time hourly Compensation: $17/hr Who We AreSince first opening our doors to offer emergency shelter in 1982, Guest House of Milwaukee has grown to provide a full continuum of onsite and community-based...
-
Guest Service Representative
6 days ago
Milwaukee, United States Hyatt Place MilwaukeeDowntown - Janko Hospitality Full timeJob DescriptionJob DescriptionJOB DESCRIPTIONThe purpose of the Guest Services Representative position at Janko Hospitality is to provide world class service to all guests. The (FOS) will train and supervise the operations of the front desk department of the hotel so that they provide superior customer service and operate the hotel to assure the highest...
-
Guest Services Associates
2 days ago
Milwaukee, United States Milwaukee Repertory Theater Full timeJob Type Part-time Description Milwaukee Rep seeks Guest Services Associates (GSA's) for the 2023/24 Season. Associates are trained and assigned to work at the Guest Services Desk and the Gift Shop in our largest theater venue, the Quadracci Powerhouse Theater. In addition, GSA's will serve as a Front of House representative for Milwaukee Rep at our annual...
-
Guest Service Rep
12 hours ago
Milwaukee, United States Kinseth Hospitality Company Full timeWhat we offer: Competitive starting wages Health, Dental, Vision and other benefits available after 60 days DailyPay 401k Paid Training Paid PTO Referral program Discounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES...
-
Staff Assistant
6 days ago
Milwaukee, United States Mike Bafus - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...
-
Case Manager
2 weeks ago
Milwaukee, United States Guest House Full timeJob Title: Case Manager - Capuchin Apartments FLSA Status: Full-time/Salaried Starting Salary: $40,000 About Guest House of Milwaukee, the largest housing program provider in Wisconsin: Since first opening our doors as a short-term emergency shelter in 1982 in the same location we stand today, Guest House of Milwaukee has grown to provide a full continuum...
-
Account Representative
5 days ago
Milwaukee, United States Joe Tamm - State Farm Agent Full timeJob DescriptionJob DescriptionPosition Overview:Are you a people person who thrives on creating positive experiences? Does the idea of engaging with the public excite you? If you said yes, joining a State Farm independent contractor agent could be the perfect career move for you! Our agents specialize in offering State Farm insurance and financial service...