Accounting Manager

3 weeks ago


Akron, United States Staffing Solutions Enterprises Full time

Overview: As an Accounting Manager, you will play a vital role in managing the credit, accounts receivable and deductions processes and/or teams within our organization. You will be responsible for overseeing all aspects of customer credit and collections, deductions, and dispute resolution to ensure accuracy, efficiency, and compliance with company policies and procedures. This position requires a keen eye for detail, strong analytical skills, and the ability to communicate effectively with both internal teams and external customers.

Salary: $95K - 105K plus bonus

Key Responsibilities:

Accounts Receivable/Credit Management:

  • Evaluate and establish credit limits for new and existing customers based on creditworthiness and financial risk assessment.
  • Monitor customer credit balances and payment histories to identify potential credit risks and take appropriate actions.
  • Review credit applications and conduct credit checks to assess the creditworthiness of new customers.
  • Monitor customer accounts for overdue payments and follow up with customers to secure payment.

Deductions Management:

  • Manage the deductions process, including the review, validation, and resolution of customer deductions and chargebacks.
  • Investigate and analyze the root causes of deductions and work cross functionally to address underlying issues.
  • Maintain accurate records of deductions, including documentation of supporting information and communication with customers.
  • Implement strategies to reduce the frequency and value of deductions, such as process improvements or customer education initiatives.

Dispute Resolution:

  • Serve as the primary point of contact for resolving disputes related to credit and deductions with internal stakeholders and external customers.
  • Investigate discrepancies and disputes in a timely manner, collaborating with sales, customer service, and finance teams to reach resolution.
  • Negotiate settlement terms with customers and vendors to resolve disputes and recover outstanding amounts.

Commission Reporting & Program Payment Validation:

  • Calculate sales commissions for brokers based on established commission plans and performance metrics.
  • Administer and maintain commission plans, including updating commission rates, thresholds and incentive structures as needed.
  • Review and validate program payments for national account customers.
  • Address and resolve commission-related and program-related inquiries, disputes, and discrepancies in a timely and professional manner.

Reporting and Analysis:

  • Generate regular reports and analyses to track key performance indicators related to accounts receivable, credit and deductions management, commission reporting and program payments.
  • Identify trends, patterns, and outliers in accounts receivable, credit and deductions management, commission reporting and program payment data to inform decision-making and process improvement efforts.
  • Provide insights and recommendations to senior management based on data-driven analysis of accounts receivable, credit and deductions management, commission reporting and program payment activities.

Qualifications:

  • Bachelor's degree in finance, accounting, business administration, or related field. Master's degree or professional certification (e.g., CPA, CFA) is a plus.
  • 5+ years of progressive accounting experience, including supervisory responsibilities.
  • Proven experience in credit management, deductions management, or related areas, preferably in a consumer goods or manufacturing industry.
  • Strong understanding of credit risk assessment, financial analysis, and accounting principles.

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