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Store Lead

2 months ago

Bloomfield, United States Walmart Store 1673 Full time

This position is responsible for the operation of a facility. An individual in this position will be expected to perform additional job related responsibilities and duties as assigned and/or as necessary. Essential Functions Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating business plans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuring progress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based work environment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coaching for success and improvement; and ensuring diversity awareness. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy. Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with business partners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and costeffectiveness; and participating in and supporting community outreach events. Directs facility operations by setting the standard for appropriate service levels; teaching and developing effective merchandise presentation (for example, accurate and competitive pricing, proper signing, maintaining in-stock and inventory levels, requesting merchandise to meet the needs of the community); providing direction and guidance on executing Company programs and strategic initiatives; ensuring quality assurance standards; and overseeing safety and operational reviews. Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellent customer service (for example, tour to teach); ensuring customer needs, complaints, and issues are successfully resolved within company guidelines and standards; building relationships with associates to ensure proper feedback; and answering questions or providing information to customers and associates. Provides supervision and development opportunities for members of management and hourly associates by hiring, training, and mentoring of associates; assigning duties; setting clear expectations; providing associate recognition; delegating business objectives effectively; ensuring diversity and inclusion awareness is prevalent; and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential. Drives and ensures the financial performance of the facility by confirming that budgeted sales, wages, and other expenses are achieved; assisting the store manager in leading the management team in controlling expenses and wages to ensure expenses are indexed to sales; creating and implementing plans to improve the financial performance of the facility; creating budgets to align with business need; and analyzing economic trends and community needs for budget forecasting. Participates in community outreach programs and encourages and supports associates in serving as good members of the community by establishing and maintaining relationships with key individuals or groups in the community; acting as the representative for the company; presenting the company's perspective to various external organizations following the company's media guidelines; and promoting company-sponsored programs, events, and sustainability efforts to associates, and the local community to emphasize the facility as part of the community. Associates are only eligible to remain in this role for a maximum of 2 years from the effective date of their placement in the role. If an associate has not been promoted, transferred or demoted within 2 years of entering the position, employment may be terminated. Standard transfer and demotion guidelines apply Leadership Expectations Judgment:Make Informed Judgments: Uses relevant business metrics, analyses, and reports to measure, monitor, and improve performance. Identifies and applies sound, fact-based criteria in setting priorities and making decisions. Looks beyond symptoms to determine the root causes of problems, and identify and implement applicable solutions. Integrates knowledge and expertise in making fact-based recommendations and decisions. Customer/Member Centered:Ensure Customer/Member Centered Performance: Analyzes data and information, and develops plans to exceed customer/member expectations. Sponsors initiatives and practices that provide customers/members with desired products, services, and experiences and that grow the business. Ensures customers/members receive the level of service that builds their trust and confidence. Removes barriers to delivering customer/member value, service, and support. Execution and Results:Ensure Execution and Achieve Results: Conveys a sense of urgency in ways that motivate others to complete responsibilities and achieve goals. Pursues the achievement and alignment of measurable and meaningful goals. Leverages resources and talent to achieve business goals. Ensures others are held accountable for achieving expected results. Prioritizes and balances time, actions, and projects to ensure accomplishment of results. Monitors progress of others and redirects efforts when goals change or results are not met. Planning and Improvement:Ensure Planning and Improvement: Sets clear expectations, performance measures, and goals, and helps others do the same. Plans for and ensures others have the information, resources, implementation time, and talent needed to accomplish business initiatives. Identifies and plans for improvement in performance using key business metrics. Influence and Communicate:Build and Influence Team: Develops and communicates logical, convincing reasons, including lessons learned, to build support for one's viewpoints and actions. Involves others in decisions and plans that affect them, when appropriate. Recognizes and rewards team accomplishments, celebrating team and organizational success. Ensures business priorities, change initiatives, and organizational information are communicated in clear and compelling ways. Promotes the exchange of diverse experiences and ideas within own organization. Ethics and Compliance:Ensure Ethics and Compliance: Actively communicates, trains, and guides associates on compliance with policies and procedures. Maintains an environment that promotes and reinforces the highest standards of integrity and ethics. Anticipates potential issues and takes action to enhance compliance. Adaptability:Adapt and Learn: Demonstrates creativity and strength in the face of change, obstacles, or adversity. Adapts to competing demands and shifting priorities. Updates knowledge and skills to handle new complexities, challenges, and responsibilities. Seeks exposure to new ideas and perspectives. Identifies and takes steps to improve adaptability and continuous learning capabilities in own organization. Build Relationships:Network Internally and Externally: Builds trusting, collaborative relationships and alliances with others, inside and outside of the organization. Relates to others in an accepting and respectful manner, regardless of their organizational level, personality, or background. Promotes a team-based work environment that respects, embraces, and values diversity in others. Talent:Manage and Leverage Talent: Develops talent plans for own organization targeted at increasing effectiveness, building diversity, and enhancing bench strength. Manages roles, assignments, and developmental opportunities to maximize organizational performance. Ensures people processes (for example, selection, development, performance evaluation) lead to effective associate performance and desired results throughout own organization. Monitors associate performance and provides constructive feedback that is specific, honest, accurate, and timely. Provides learning opportunities, guidance, and support in the development of associates. Social Responsibility and Reputation:Strengthen Reputation and Local Involvement: Participates in and supports community events, and conducts business in a manner that creates and maintains a "good neighbor" image. Develops external relationships and partnerships to strengthen the reputation of the company. Serves as a credible and effective spokesperson and representative for the company. Adaptability:Adapt - Adapts to changing work demands. Stays focused on own work when faced with change or difficulties. Stays open to and learns from assignments and feedback. Learns and adapts to digital systems, strategies, and processes using different digital tools to complete essential job functions. Customer/Member Centered:Serve the Customer/Member - Shows care and concern when serving our customers/members. Asks questions in order to understand customer/member needs. Uses policies and information in order to exceed customer/member expectations. Finds and uses the right resources (people, products, tools, technology) at the right time in order to resolve customer/member requests. Physical Activities Observes associate, customer, or supplier behavior. Moves up and down a ladder. Moves up and down stairs. Presents information to small or large groups and individuals. Communicates effectively in person or by using telecommunications equipment. Grasps, turns, and manipulates objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Visually locates merchandise and other objects. Visually inspects equipment. Safely operates large power equipment. Reaches overhead and below the knees, including bending, twisting, pulling, and stooping. Safely operates a motor vehicle. Moves, lifts, carries, and places merchandise and supplies weighing up to 25 pounds without assistance. Visually verifies and reads information, often in small print. Sits for long periods of time. Stands for long periods of time. Work Environment Moves through narrow, confined spaces such as stacks of merchandise or supplies, storage areas, and closets. Moves over sloping, uneven surfaces such as the parking lot, building perimeter, receiving bays, sections of the facility which have temporary cracks, or areas under repair. Moves over slippery surfaces in the work area as well as other areas that may become slippery during inclement weather. May work with substances that require special handling Works in areas requiring exposure to varying temperatures, extreme heat or cold, and/or wet, damp, or drafty conditions. Works overnight as required. Works varying shifts as required. Entry Requirements 1 year’s general management experience to include financial accountability. 2 years’ of college; OR 1 year’s retail experience and 1 year’s experience supervising 10 associates/employees; OR 2 years’ general work experience and 1 year’s experience supervising 10 associates/employees. Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.). Preferred Qualifications 2 years’ general work experience supervising 20 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University Job Type: Full-time Pay: From $80,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Experience level: 1 year 2 years Shift: Day shift Evening shift Morning shift Night shift Weekly day range: Every weekend Monday to Friday Rotating weekends Weekends as needed Work Location: In person

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