Fraud Analyst

4 weeks ago


Plano, United States Diverse Lynx Full time

Job Title:

Fraud Analyst

Location:

Plano, TX (Day 1 onsite)

Duration: Fulltime

Job Description:

"

Support daily fraud operational tasks including researching .com orders, working with L1 and L2 analysts, updating documentation, and assisting in adhoc initiatives.

"

Assist in monitoring fraud shared resources (mailboxes, etc..) and respond to inquiries as needed.

"

Monitor fraud tool dashboards for actionable alerts and events.

"

Work with Customer Care agents to gather information related to customer fraud inquiries.

"

Assist in researching and tracking identified industry fraud trends.

Critical Skills & Experiences:

"

Education: Associate degree in Business, eCommerce, fraud management, or demonstrated related job experience.

"

Experience:

0-1+ years of relevant experience in digital commerce operations, CNP fraud risk discipline, or business operations.

"

Preferred exposure to Retail eCommerce/CNP environments.

"

Works independently with minimal supervision.

"

Excellent communication skills both oral and written.

"

Demonstrates analytical skills with ability to visualize and articulate complex problems / concepts.

"

Excellent interpersonal skills and professional demeanor.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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