L1 NOC Engineer

2 weeks ago

Littleton, United States Saxon Global Full time

Role : L1 NOC Engineer (RAN Experience is mandatory)

Location: Littleton ,CO(Day 1 st Onsite)

Employment :- Full time/Contract

Note:

4 days 10 hrs./day either Sun-Wed or Wed-Sat. Should be comfortable with rotational shifts.

Shift hours

•6am-4pm MST

•12pm-10pm MST

•8pm-6am MST

Job Description:

Alarm related TTs assigned to L1RAN team (Altiostar and Mavenir) to be resolved or assigned further to L2 within SLA

  • Accept calls/Tickets from Customer Care
  • Manage Fault ticket till closure
  • Diagnosis at primary level
  • Coordinate with concerned teams for resolution
  • Escalate non - repetitive, critical, service affecting faults to L2 fault management team
Preferred:
  • Knowledge or understanding of RAN networks
  • Understanding of 5G ORAN Network Functions (CU, CU-CP, CU-UP, DU, gNB, RUs)

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