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BAS Service Engineer
1 month ago
Responsible for retrofit and repair of building automation systems, utilizing knowledge of control theory, programming and troubleshooting Salary range $40 to $50 per hour to be determined based on skills and experience. Excellent benefits package, retirement plan and profit sharing. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other functions may be assigned. Responsible for servicing controls on assigned projects and ensuring customer satisfaction Calibrates systems requiring basic electronic test equipment, meters and software. Supports other HVAC Service Engineers by providing technical assistance and offering guidance Identifies, analyzes, diagnoses, repairs, and maintains systems and products at customer locations using computers and a variety of hand and power -tools. Performs preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers. Represents company in a positive manner by serving as a direct customer contact. Provides technical support to customers Provides training and follow-up training at customer site as required. Prepares for all on-site work by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary. Determines parts to order for repairs and timeliness of need Documents work by completing paperwork on each job, including daily time, progress, records parts, material, and other cost data per assignment and returns unused resources. Turns in all required paperwork and reports in a timely manner. Maintains his truck by being familiar with its service manual and advising service Coordinator when scheduling of repairs and maintenance service is required. Maintains all work tools and equipment by inspecting for signs of wear. Keeps current on all equipment serviced by the company concerning installation, operation, maintenance, service and repair Reads and interpret product specifications and is familiar with product applications Provides sales leads to NSS Sales Engineers and EBS Account Representatives Flexibility to work overtime/weekends as necessary Regular travel requirements with some overnight travel SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE Associate’s degree or equivalent from a two-year college or technical school in HVAC, electronics, or Computer Science related field and an advanced understanding of electronics, mechanical systems, and computer technology. Must have at least ten (10) years experience as a technician specifically working with various EMS/BAS manufactures systems. Niagara AX certification, Johnson Controls and/or Allerton Controls is preferred. Working knowledge of Microsoft Office products. Knowledge on HVAC System operation and troubleshooting. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires working outdoors, in mechanical/equipment rooms and possible extreme weather conditions. While performing the duties of this job, the associate is regularly exposed to moving mechanical parts and heavy equipment. The associate is frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; outside weather conditions; risk of electrical shock (high voltage); and vibration. The associate is occasionally exposed to toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is usually loud. TEAMWORK Demonstrate and promote a spirit of cooperation and teamwork throughout Company Continually look for ways to improve processes and serve customers effectively, both internal and external CUSTOMER SERVICE Provide an exceptional customer experience. Communicate with internal and external customers in a friendly, professional, and patient manner. Perform all duties with the goal of building and maintaining long-term customer relationships Immediately address any customer’s concern. Request involvement of other Company personnel as required. Notify Team Leader of any major concerns and the action taken to resolve SAFETY Use safe work practices in the office and promote safe practices in the field Notify Team Leader or Safety Director of any unsafe conditions OTHER REQUIREMENTS Strong organizational skills Excellent oral and written communication skills Professional appearance Mobility within the office Able to prove U.S. Employment eligibility Ability to pass drug screening Valid driver’s license Ability to travel, with occasional overnight stays May not make a non-budgeted, emergency expenditure or commitment of the Company in excess of $100.00 BUSINESS BEHAVIOR / ANTI-TRUST Do not discuss with competition (includes other Trane Service/Parts Companies and manufacturing representatives): Company price, costs, profits, or terms of sale Person or companies with whom Trane, Trane Service/Parts Companies/Teams, New System Sales will or will not do business Geographical areas of operations CONFIDENTIALITY / CONDUCT May not divulge any confidential personnel/corporate policy. Will not engage in gossip or other unprofessional conduct May not make changes in his/her Job Description, Standards of Performance or quarterly objectives without consultation with Team Leader Equal Opportunity Employer, including disabled and veterans. #J-18808-Ljbffr
