DME Customer Representative

4 months ago


Joplin, United States Freeman Health System Full time
Our Mission

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

About Us - Health Essentials
  • Health Essentials is the areas provider for home medical equipment and services
  • Earned Award of Accreditation from the Healthcare Quality Association on Accreditation HQAA
  • Inside Health Essentials is a retail scrub shop providing scrubs, lab coats, shoes and medical equipment
Schedule: Fulltime 40hrs/week - Days

What You'll Do

Education of customers on proper usage of home medical equipment and supplies for age groups birth to senior. May require measuring for custom fit, answering customer product questions, explanation of safety issues. Maintain knowledge of Medicare, Medicaid, insurance medical policies and coverage issues. Take written orders from referral, completes information in patients plan of service. Completes orders in computer for billing and delivery of products and services. Handles payment and cash receipt. Answers telephone, greets customers, stocks inventory, assists in ordering.

Preferred Requirements

Two years' experience in a health care organization.

Freeman Perks and Programs
  • For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one
  • Health, vision, dental insurance
  • Retirement with employer match
  • Wellness program with discounts to Health Insurance or Cash Bonus with Participation
  • Milestone payments with longevity of employment
  • Paid time off (PTO)
  • Disability pay
  • Learning Center designated only for Freeman Family members
  • Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.


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