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Home Medical Equipment Specialist

3 weeks ago

Joplin, Missouri, United States Freeman Health System Full time
Role Summary:
We are seeking an experienced DME Customer Representative to join our team at Freeman Health System. In this critical role, you will provide customer education and support on home medical equipment and supplies, ensuring seamless interactions with patients and families. With a strong background in healthcare, you will understand the importance of maintaining accurate records, following policies and procedures, and adapting to changing situations.

Key Responsibilities:
* Provide exceptional customer service and education on home medical equipment and supplies
* Take written orders from referrals and complete patient plans of service
* Maintain knowledge of relevant policies and procedures, including safety issues and insurance coverage
* Handle payment and cash receipt, while adhering to company policies and procedures

Requirements:
* Two years of experience in a healthcare organization
* Strong understanding of Medicare, Medicaid, and insurance policies
* Excellent communication and interpersonal skills
* Ability to adapt to changing situations and priorities

Benefits and Perks:
As a valued member of our team, you will enjoy a comprehensive benefits package, including health, vision, and dental insurance, retirement with employer match, and a wellness program with discounts or cash bonuses. Additionally, you will have access to paid time off (PTO), disability pay, and milestone payments with longevity of employment.