Warranty Administrator
4 weeks ago
Camping World is seeking a Warranty Administrator to join our growing team. What You'll Do: Foster and maintains excellent relations between customers and store Answer incoming telephone calls and responds in a courteous and professional manner Assist Service Advisor in scheduling service appointments according to scheduling policies Greet all incoming customers in a professional and courteous manner Assist Service Advisors in write up of incoming customers work orders Obtain any needed warranty or customer authorization prior to working on unit including taking of pictures, faxing in for authorization or any / all procedures as prescribed in the manufacturer's warranty policy & procedure manuals Follow up on all warranty receivables to ensure payment in timely manner, contacting customers as needed to schedule appointments for special order parts Fill in as needed as service dispatcher Participate in training as prescribed by management Assist Technicians as needed with diagnosis, authorization or repairs Follow up on open work orders as per policy of dealership Follow all rules, regulations and laws with regard to moving dealership owned or customer's units Maintain a clean and safe work environment. Acknowledge all guidelines and policies as described in company policy handbook. Maintain a safe work area for customers and coworkers What You'll Need to Have for the Role: High School Diploma or equivalent preferred One year of RV experience preferred but not required Strong computer skills Working knowledge proper and safe use of equipment Excellent organizational/sequencing skills Working knowledge of activities, methods, procedures and policies of the Service Department General knowledge of product installation activities Valid Driver's License may be required Excellent communication and listening skills to resolve issues in a professional and tactful manner over the phone and in person Ability to accept additional tasks, duties and/or direction from management Requires some bending, climbing, and kneeling in order to take photographs of various areas of an RV May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Periods of standing, stooping, crawling, and bending Pay Range: $17.96-$21.34 Hourly In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more Part-time associates are offered access to dental & vision coverage For more information please visit: We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
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Warranty Coordinator
3 weeks ago
Puyallup, Washington, United States MSCCN Full time**About the Role**Camping World is seeking a Warranty Administrator to join their team. The ideal candidate will have excellent communication skills and be able to work effectively with customers and service advisors.**Key Responsibilities:**Foster and maintain excellent relations between customers and store personnel.Answer incoming telephone calls and...
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Customer Experience Manager
1 week ago
Puyallup, Washington, United States MSCCN Full time**Service Operations Team Member**Camping World is seeking a reliable and detail-oriented Warranty Administrator to join their service operations team. As a key member of the team, you will be responsible for ensuring excellent customer service and maintaining positive relationships with customers and service advisors.**Key Responsibilities:**Assist Service...
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Almond & Associates | System Engineer
2 weeks ago
puyallup, United States Almond & Associates Full time3 days in office required Role Purpose (Why do we need this role?)Leading resource(s) who are providing IT end-user services function including desktops, mobile devices, office IT equipment’s, and Cloud Infrastructure support from the North America, Head Office. This role is accountable for the first line of contact for all users requiring IT Support,...
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System Engineer
7 days ago
Puyallup, United States Almond & Associates Full time3 days in office required Role Purpose (Why do we need this role?)Leading resource(s) who are providing IT end-user services function including desktops, mobile devices, office IT equipment’s, and Cloud Infrastructure support from the North America, Head Office. This role is accountable for the first line of contact for all users requiring IT Support,...
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System Engineer
2 weeks ago
Puyallup, United States Almond & Associates Full time3 days in office required Role Purpose (Why do we need this role?)Leading resource(s) who are providing IT end-user services function including desktops, mobile devices, office IT equipment’s, and Cloud Infrastructure support from the North America, Head Office. This role is accountable for the first line of contact for all users requiring IT Support,...