Claims Customer Service Rep
1 month ago
As a member of the Customer Service Center Call Center Team, ensure efficient and timely
processing of all work assignments into applicable business systems with strict adherence to all
established procedures to assist in the attainment of service level goals throughout the CSC.
Responsibilities:
•Provide accurate and timely resolution to claims customer service inquiries
•Advise Clients by telephone of status of claims inquiries
•Coordinate client follow-ups with appropriate claims adjusters
•Provide support and back up assistance to other areas of CSC as needed
•Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply
knowledge of compliance policies and procedures, standards and laws applicable to job
responsibilities in the performance of work.
•Previous inbound telephonic customer service experience in a call center environment
•Excellent communication and organizational skills
•Ability to problem solve and work independently
•Attention to detail
•Insurance experience, knowledge of medical terminology and working knowledge of PMA Claims Systems a plus.
•Ability to handle conversational Spanish inquiries a plus. Must be located within proximity to Allentown office
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Claims Customer Service Rep
4 months ago
Allentown, United States PMA Companies Full timeClaims Customer Service Rep #4250 Allentown, Pennsylvania Apply for this job now! Job Description: As a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established procedures to assist in the attainment of service level goals...
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Customer Service Rep
4 days ago
Allentown, United States PMA Companies Full timeBack Claims Customer Service Rep #4250 Allentown, Pennsylvania Apply Apply for this job now! Apply Job Description: As a member of the Customer Service Center Call Center Team, ensure efficient and timelyprocessing of all work assignments into applicable business systems with strict adherence to allestablished procedures to assist in the attainment of...
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Customer Service Rep
1 week ago
Allentown, United States PMA Companies Full timeBack Claims Customer Service Rep #4250 Allentown, Pennsylvania Apply Apply for this job now! Apply Job Description: As a member of the Customer Service Center Call Center Team, ensure efficient and timelyprocessing of all work assignments into applicable business systems with strict adherence to allestablished procedures to assist in the attainment of...
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Claims Customer Service Representative
1 week ago
Allentown, United States PMA Companies Full timeBack Claims Customer Service Representative #4317 Multiple Locations + 2 more Apply Apply for this job now! Apply Job Description: As a member of the Customer Service Center Call Center Team, ensure efficient and timelyprocessing of all work assignments into applicable business systems with strict adherence to allestablished procedures to assist in...
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Claims Customer Service Representative
1 month ago
Allentown, United States PMA Companies Full timeAs a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established procedures to assist in the attainment of service level goals throughout the CSC. Responsibilities: •Provide accurate and timely resolution to claims customer...
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Customer Service Representative
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Bilingual Claims Customer Service Representative
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Claims Customer Service Representative
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Bilingual Claims Customer Service Representative
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Part-Time Claims Customer Service Representative
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