Part-Time Customer Service Specialist
1 week ago
** Part-Time Customer Service Specialist**
**Job Category****:** Customer Service **Requisition Number****:** CUSTO020284 Showing 1 location **Job Details**
**Description**
**At Orkin, our purpose is to help protect the world where we live, work, and play.**
Our **Customer Service Specialists** are committed to this purpose.
At Orkin, we provide the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. **This position is ideal for the candidate that wants to be a part of a rock-solid company providing a valuable service to our customers while growing your career**
**The Successful Customer Service Specialist Will . . .**
Demonstrate a strong work ethic and capacity to handle high work volume in a great teamwork environment and:
* Contact customers to schedule and confirm service appointments
* Schedule appointments for technicians to minimize drive time and/or distance as needed, and suggest alternative routes when appropriate
* Schedule & communicate with Service Technicians to meet customer requirements
* Perform outbound calls to customers to follow-up on service received
* Perform outbound calls to customers regarding outstanding account balances
* Receive payments from past due customers
* Proficiently navigate a Windows-based & Web-based system to track routes and optimize current & future schedules
* Reschedule unserviced accounts within 24 hours
* Answer inbound customer service calls with an open, friendly greeting
* Utilize strong listening skills and probing questions to identify the customers concern and evaluate their needs
* Use strong communication skills to communicate/empathize with customers
* Work well within a team
* Participate in quality assurance processes/programs/initiatives as requested
*If you are organized, efficient, accurate and accountable with a strong ability to multi-task, then consider this key role as a part of the branch team*
**We Offer**
* Competitive hourly pay
* Employee discounts, tuition reimbursement, dependent scholarship awards
* **Quality, comprehensive training programs**
* Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers
* As the industry leader, we value PEOPLE, PROGRESS and PROFESSIONALISM
* The Pest Management Industry is growing and is a recession resistant line of business
* Orkin is financially stable and growing as the largest subsidiary of , (NYSE: ROL), headquartered in Atlanta, GA
**Requirements:** We require the ability to pass a drug screen. Candidates must meet the job requirements and perform job duties with or without accommodations.
**Keywords:** customer service, office, administrative assistant, representative, data entry, customer retention, self-starter, communication, scheduler, accounts payable, accounts receivable
**Skills**
**Required**
**Problem Solving Ability** *Intermediate* **Influencing Others** *Intermediate* **Customer Service** *Advanced* **Customer Focus** *Advanced* **Communication** *Advanced* **Self-Management** *Advanced* **Dedicated****:** Devoted to a task or purpose with loyalty or integrity **Ability to Make an Impact****:** Inspired to perform well by the ability to contribute to the success of a project or the organization **Goal Completion****:** Inspired to perform well by the completion of tasks **Education**
**Required**
High School/GED or better.
**Experience**
**Required**
**2 years:** Proven customer service experience
**1 year:** Proficiency in MS Outlook, Word and Excel
**Preferred**
**3-4 years:** Scheduling or dispatch experience in a service industry a plus
**Less than 1 year:** Scheduling or dispatch experience in a service industry a plus
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
-
Part-Time Customer Service
1 week ago
Atlanta, United States State Farm Full time**Part-Time Customer Service** CAROUSEL_PARAGRAPH * Dunwoody, Georgia * Customer Service * Regular Part Time * 24522 ** Share Job** ** Job Description** **Overview** We are not just offering a job but a meaningful career! Come join our passionate team! As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the...
-
Customer Service Specialist
1 week ago
Atlanta, United States Resicap Payroll, LLC Full timeAt Peachtree Waste, we love talking trash! Our locally-owned waste disposal company serves the needs of the greater Atlanta community, from residential homes to commercial contracts, and we hauled over 45,000 TONS just last year. As we continue to expand our services and markets, we are always looking for the best and brightest to join our awesome team to...
-
Atlanta, United States Rollins Full time** Customer Service Specialist/Administrative Assistant** **Job Category****:** Customer Service **Requisition Number****:** CUSTO025477 Showing 1 location **Job Details** **Description** **At Orkin, our purpose is to help protect the world where we live, work, and play.** Our **Customer Service Specialists** are committed to this purpose. At Orkin, we...
-
Customer Support Specialist
1 day ago
Atlanta, United States AnswerMTI Full timeJob DescriptionJob DescriptionImmediately hiring Part Time Customer Support Specialists at Answer Message Technologies, Inc.!What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and...
-
Bilingual Customer Service Specialist
3 days ago
Atlanta, United States Insight Global Full timeJob DescriptionJob Description*****Mostly a remote role! Required to live in Atlanta because training is onsite and there is 1 office team day a month!**** Must Haves:3+ years of experience working in a customer service or call center roleExperience doing collections or payment customer service.Helping customers making payments over the phone, helping them...
-
Field Services Support Specialist
1 week ago
Atlanta, United States ClassOne Equipment Full time**Field Services Support Specialist** **SUMMARY:** The role of the Field Services Support Specialist (FSSS) is to provide service and support for ClassOne customers by performing all aspects of interface between our Customers, Field Service personnel which includes order management, supporting field service operations, supervising and communicating with...
-
Content and Marketing Specialist
1 week ago
Atlanta, United States Royal Food Service Full timeCompany Description Royal Food Service is a family-owned fresh food distributor of produce and dairy products based in Atlanta, Georgia. For over 30 years, we have partnered with restaurants, hospitals, schools, and businesses, offering unparalleled quality, selection, and personalized service. Our state-of-the-art 53-thousand sq. ft. warehouse and 90+ daily...
-
Customer Success Specialist
2 weeks ago
Atlanta, United States VersiTech Bold Integrated Payments Tonic Full timeJob DescriptionJob Description Customer Success Field SpecialistFull Time with BenefitsSalary Range - $50k - $55k + quarterly commission payoutsHiring in these areas: Atlanta, GA (metro area – hybrid)Portland, OR (hybrid) Florida (fully remote in FL)Calling all POS & Payments Inside Sales Rockstars!Position Description OverviewGet ready to ignite...
-
Clinical Services Specialist
1 week ago
Atlanta, United States The American Red Cross Full timePlease use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the wor Clinical, Phlebotomist, Specialist, Customer Service, Healthcare, Patient, Medical
-
IT Specialist
Found in: beBee S US - 3 weeks ago
Atlanta, United States Department Of Health And Human Services Full timeSummary As a global leader in public health & health promotion, CDC is the agency Americans trust with their lives. In addition to our everyday work, each CDC employee has a role in supporting public health emergency management, whether through temporary assignments to emergency responses...
-
Part-Time Client Service Representative
12 hours ago
Atlanta, United States Innovetive Petcare Full timePart-Time Client Service RepresentativeDepartment: ReceptionistsEmployment Type: Part TimeLocation: Atlanta, GeorgiaCompensation: $16.00 - $18.00 / hourDescriptionWe aim to break the mold of stuffy and impersonal veterinary care. We dream big, love everyone, have fun at work, and excel TOGETHER. We are not just a veterinary company, but a vision. We love...
-
Customer Care Specialist
1 week ago
Atlanta, United States Ameris Bank Full time** Customer Care Specialist - Bilingual Spanish Preferred** **Job Category****:** Customer Service/Call Center **Requisition Number****:** CUSTO02337 Showing 1 location **Job Details** **Description** Ameris Bank is a high-performing community bank providing an exceptional customer experience with well trained, empowered employees. At Ameris, we look outside...
-
Customer Service Coordinator
3 weeks ago
Atlanta, United States Aerzen USA Corporation Full timeJob DescriptionJob DescriptionDescription:Aerzen USA seeks a Customer Service Coordinator for our Atlanta, GA office!What We Offer: Competitive SalaryOpportunity to GrowGenerous Health Benefits (to include 96% company-paid benefit plans) with Company HSA Contribution401(k) with Company MatchTuition Reimbursement ProgramProfit Share Bonus PackageWhat You’ll...
-
Sr. Customer Supply Chain Specialist
Found in: Appcast US C2 - 2 weeks ago
Atlanta, United States Kids2 Full timeSUMMARYThe Sr. Customer Supply Chain Specialist is responsible for a portfolio of retail customer accounts that have a significant impact to Kids2 performance. The Sr. Customer Supply Chain Specialist is the customer-advocate within the Kids2 Global Chain Operations who demonstrates a commitment to developing and maintaining customer relationships through...
-
Sr. Customer Supply Chain Specialist
Found in: Appcast Linkedin GBL C2 - 3 weeks ago
Atlanta, United States Kids2 Full timeSUMMARYThe Sr. Customer Supply Chain Specialist is responsible for a portfolio of retail customer accounts that have a significant impact to Kids2 performance. The Sr. Customer Supply Chain Specialist is the customer-advocate within the Kids2 Global Chain Operations who demonstrates a commitment to developing and maintaining customer relationships through...
-
Sr. Customer Supply Chain Specialist
2 weeks ago
Atlanta, United States Kids2 Full timeSUMMARYThe Sr. Customer Supply Chain Specialist is responsible for a portfolio of retail customer accounts that have a significant impact to Kids2 performance. The Sr. Customer Supply Chain Specialist is the customer-advocate within the Kids2 Global Chain Operations who demonstrates a commitment to developing and maintaining customer relationships through...
-
Customer Experience Specialist
5 days ago
Atlanta, United States CRH plc Full timeJob ID: 493732 Exempt Oldcastle Infrastructure, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. Were more than just a manufacturer of precast con Customer Experience, Specialist, Customer Service, Retail, Experience
-
Atlanta, United States Legal Videographer an Media Specialist Full timeJob DescriptionJob DescriptionDear Candidates,We are a well-established and well-respected legal media firm that is seeking to hire in-person legal videographers, zoom meeting technicians, trial technicians and electronic court reporters to our team in the Los Angeles Area. Training and equipment will be provided. The ideal candidate will have at least some...
-
Atlanta, United States Legal Videographer an Media Specialist Full timeJob DescriptionJob DescriptionDear Candidates,We are a well-established and well-respected legal media firm that is seeking to hire in-person legal videographers, zoom meeting technicians, trial technicians and electronic court reporters to our team in the Los Angeles Area. Training and equipment will be provided. The ideal candidate will have at least some...
-
BILINGUAL Customer Success Specialist
2 weeks ago
Atlanta, United States VersiTech Bold Integrated Payments Tonic Full timeJob DescriptionJob Description Full Time with BenefitsSalary Range - $50k - $55k + quarterly commission payoutsHiring in these areas: Atlanta, GA (metro area – hybrid)Portland, OR (hybrid) Florida (fully remote in FL)Calling all POS & Payments Inside Sales Rockstars!Position Description OverviewThe role of Bilingual Customer Success Field Specialist is...