Retail Customer Service Rep

5 months ago

Auburn, United States Chowhound Full time
Chow Hound Pet Supplies in Grand Rapids, MI is calling all pet fanatics to apply to join our amazing team as a full-time or part-time Retail Customer Service Rep

WHY YOU SHOULD JOIN OUR TEAM

We are a pet care company that values and respects our employees. We pay our full- or part-time Retail Customer Service Reps a competitive wage. Our team also enjoys great benefits, including employee discounts, education opportunities, room for advancement, and a free pet food program. We also make it easy to apply with our initial quick mobile-optimized application. If we have your attention, please continue reading

In addition to competitive pay and our fun and driven culture, we offer our full- or part-time Pet Care Retail Sales Associates the following benefits:
  • Industry-leading 401k match (full-time only)
  • Paid vacation (full-time only)
  • Health, dental, life, disability insurance (full-time only)
  • Employee discounts
  • Education opportunities
  • Room for advancement
  • A free pet food program
So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy Just fill out our initial mobile-friendly online application. We hope to meet you soon

ABOUT CHOW HOUND PET SUPPLIES

Here at Chow Hound, our mission is quite simple: to offer the best pet products possible, to help pet parents with any questions they may have, and to give back to the communities we serve. From the best nutrition to special treats and all the little necessities, we have everything you need to keep your pet happy and healthy. With multiple conveniently located stores, we strive to make pet parenting easier for all of our customers.

We pride ourselves on providing the best customer service possible and our team members are there to make it happen. Because we believe in promoting from within as much as possible, there is always room for growth. Our employees also enjoy flexible scheduling and a supportive work environment

ARE YOU A GOOD FIT?

Ask yourself: Are you a friendly person who takes pride in a job well done? Can you work independently as well as with a team? Do you excel in a fun and driven workplace? If so, please consider applying for this pet care retail position today

YOUR LIFE AS A RETAIL CUSTOMER SERVICE REP

This pet care position is full- or part-time. We offer flexible scheduling.

As a Retail Customer Service Rep, you play a leading role in providing the guests to our pet store with a positive experience. You demonstrate good merchandising skills to keep the store as neat and presentable as possible. Together with your fellow team members, you help with retail store resets, building end caps, putting out stock from trucks, and rotating perishable goods. One of your favorite parts of the job is ensuring that all animals in our care are being taken care of properly including being fed and watered. You make sure their enclosures are clean and in compliance with our company standards.

Your amazing customer service skills serve you well as you interact with our guests. Whether helping a pet parent find the perfect food, helping a child learn about how to take care of their new hamster, or finding a solution for the pet parent whose dog needs some training, you are always patient and kind. You also efficiently operate the cash register. This involves accurately entering sales information, receiving payments for products, and processing credit card transactions. With a smile on your face, you greet customers and wish them the best on their way out. You enjoy serving others and exceeding customer expectations

WHAT WE NEED FROM YOU
  • Ability to lift up to 50 pounds
  • Willingness to work indoors and outdoors

If you can meet these requirements and perform this full- or part-time pet care associate job as described above, we would be happy to have you as part of our team

Location: 49548

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