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Entry Level Customer Service Representative

1 month ago


Walnut Creek, United States TEKsystems Full time

*Description:*

Position Summary:

* Handle and bring to resolution, inquires from customers regarding service, billing, technical assistance, procedures, or any facet of a customers account

* Initiate outbound calls to customers

* Provide exceptional customer service

* Schedule follow up calls

* Technical Support troubleshooting

*Hours: *Need flexibility from 6:00am to 6:00pm Monday through Friday and Saturday and Sunday 8am-4:30pm

*Additional Skills & Qualifications:*

* Experience 6 months minimum experience in customer service- telephone answering skills preferred.

* Must have experience multi tasking (using computers while talking to customers)

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.