Customer Service Associate
4 weeks ago
The Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wages:$17.50/hr.
This is a part time position 24-30 hours per week.
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion Below are a few perks and discounts:
- Up to 40% off the base rate of any standard Hertz rental
- Medical, Dental & Vision plan options
- Retirement programs, including 401(k) employer matching
- Paid Parental Leave & Adoption Assistance
- Employee Assistance Program for employees & family
- Educational Reimbursement & Discounts
- Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
- Perks & Discounts Theme Park Tickets, Gym Discounts & more
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
-
Customer Service Associate
4 weeks ago
San Antonio, United States The Hertz Corporation Full timeThe Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution Customer Service, Associate, Service, Customer, Retail, Automotive Learn More
-
Customer Service Associate
5 hours ago
San Antonio, United States Ollie's Bargain Outlet, Inc. Full timeOllie's Bargain Outlet - 2942 Thousand Oaks Dr [Retail Associate / Team Member] As a Customer Service Associate at Ollie's Bargain Outlet, you'll: Greet and acknowledge every customer as they enter and exit the store and as they approach the front end; Accurately and efficiently operate the register; Approve refunds for other Associates up to a specified...
-
Customer Service Associate
2 weeks ago
San Antonio, Texas, United States Floor & Decor Full timeAbout the RoleFloor & Decor is a leading home decor retailer seeking a motivated and customer-focused individual to join our team as a Customer Service Associate. This role involves providing exceptional customer service, ensuring seamless transactions, and contributing to a positive store environment.ResponsibilitiesAcknowledge and greet customers with a...
-
Customer Service Associate
8 hours ago
San Antonio, Texas, United States Concentric, LLC Full timeAbout the RoleWe are seeking a highly motivated Customer Service Associate to join our team at Concentric, LLC. As a key member of our sales and support team, you will be responsible for providing exceptional customer service and promoting company product sales to customers and community organizations.
-
Customer Service Associate
2 weeks ago
San Antonio, Texas, United States Apex Systems Full timeAt Apex Systems, we are seeking a highly skilled Customer Service Associate to join our team in San Antonio, TX.Job Summary:We offer a competitive hourly rate of $17.00 for this 6-12 + month contract position. As a Customer Service Associate, you will provide exceptional support to internal employees and managers in a fast-paced call center environment.Main...
-
Customer Service Associate
2 weeks ago
San Antonio, Texas, United States Safeway Supply, Inc. Full timeJob Overview:We are seeking a highly skilled Customer Service Associate to join our team at Safeway Supply, Inc. This role will provide exceptional customer service, handle front desk duties, and support office operations.
-
Fort Sam Main Store Customer Service Associate
5 hours ago
San Antonio, United States Army & Air Force Exchange Service Full timeAs a Customer Service expert, you are the face of what we stand for. You will help our customer feel the difference in their Exchange shopping experience by providing a frictionless experience while assisting customers with refund/exchanges, question Customer Service, Associate, Store, Customer Experience, Service
-
Customer Service Associate
2 weeks ago
San Antonio, Texas, United States Pest Defense Central Region Full timeAt Pest Defense Central Region, we are seeking a highly skilled Customer Service Associate to join our team. As a key member of our customer-facing department, you will be responsible for delivering exceptional service to our clients and providing them with a positive experience.About the RoleThis is an excellent opportunity for individuals who are...
-
Customer Service Associate
2 weeks ago
San Antonio, Texas, United States EssilorLuxottica Full timeThe role of a Customer Service Associate at EssilorLuxottica involves providing exceptional support to customers through various communication channels. With a strong focus on delivering high-quality service, you will be responsible for resolving customer issues in a timely and professional manner.Key Responsibilities:Assist customers via phone, email, chat,...
-
Customer Service Associate
3 weeks ago
San Antonio, Texas, United States Conduent State & Local Solutions Inc Full timeWe are seeking a Customer Service Associate to join our team at Conduent State & Local Solutions Inc in San Antonio, TX. This full-time position offers an hourly rate of $15.00 with opportunities for career growth and development.About the JobIn this role, you will be responsible for supporting our clients' customers as a first point of contact and resolving...
-
Customer Service Associate
3 weeks ago
San Antonio, Texas, United States Jason's Deli Full timeYour role as a Customer Service Associate will be a blend of hospitality and operations. In this position, you will be responsible for maintaining the front-of-house area's cleanliness and organization, restocking items, and responding to phone calls.Key ResponsibilitiesProvide accurate and friendly service to ensure customer satisfaction and loyaltyMaintain...
-
Customer Service Associate
3 weeks ago
San Antonio, Texas, United States Jacobsen|Daniels Full timeWork Experience:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate at the San Antonio International Airport (SAT). In this role, you will be responsible for providing exceptional service to guests, ensuring a safe and efficient experience, and maintaining a high level of customer satisfaction....
-
Customer Service Associate
2 weeks ago
San Antonio, Texas, United States Wal-Mart Stores , Inc. Full timeJob DescriptionAs a Customer Service Associate at Walmart, you will play a vital role in ensuring our customers have an exceptional shopping experience. You will be the first and last point of contact for many customers, making it essential to greet and thank them with a positive attitude.The pace can be fast-paced, especially during peak hours, weekends,...
-
Customer Service Associate
2 weeks ago
San Antonio, Texas, United States Spirit Halloween Full timeAbout the Job: As a Customer Service Associate at Spirit Halloween, you will be responsible for providing exceptional customer service and ensuring that every guest leaves the store with a positive experience. You will be working closely with the store team to achieve sales targets and drive business results.Responsibilities:Acknowledge all guests through a...
-
Customer Service Associate
2 weeks ago
San Antonio, Texas, United States FLO ENTERPRISES LLC Full timeJob DescriptionFLO ENTERPRISES LLC is seeking a Customer Service Associate to become an integral part of our team. As a key member of our staff, you will play a crucial role in ensuring that our guests receive exceptional service.The estimated salary for this position is $40,000 - $55,000 per year, based on experience and qualifications.Your primary...
-
Associate - Customer Service Representative
2 weeks ago
San Antonio, Texas, United States Goodwill San Antonio Full timeAre you a motivated and customer-focused individual looking for a new challenge? We are seeking a Sales Associate to join our team at Goodwill San Antonio. In this role, you will be responsible for selling products, processing transactions, and providing exceptional customer service. If you have a passion for sales, a positive attitude, and excellent...
-
Customer Service Associate
2 weeks ago
San Antonio, Texas, United States Marble Slab Creamery Full timeAre you passionate about delivering exceptional customer experiences? Do you have a strong work ethic and enjoy working in a fast-paced environment?Job OverviewWe are seeking a Sales Associate to join our team at Marble Slab Creamery in San Antonio, TX. As a key member of our team, you will be responsible for providing top-notch customer service, operating...
-
Customer Service Associate
1 week ago
San Antonio, United States Hertz Full timeThe Part Time Customer Service Associate provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves...
-
Retail Customer Service Associate
3 hours ago
San Antonio, United States FedEx Full timeFedEx - JobID: PDX_FEC_C0EA1048-FB42-45AF-AE23-A07BD57AF7F5_239655 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...
-
Sales and Customer Service Associate
3 weeks ago
San Antonio, Texas, United States SAN ANTONIO PAINTS Full timeJob Title:Sales and Customer Service AssociateCompany Overview:We are a dynamic team at San Antonio Paints, dedicated to delivering exceptional customer experiences and providing top-quality products.Estimated Salary:$50,000 - $65,000 per yearJob Responsibilities:Deliver paint to customer vehicles.Visit customer sites to take consignment inventory count and...