Guest Services

4 weeks ago

Charlotte, United States BEST Crowd Management Full time

Job Title: Guest Services - Bank of America Stadium

Company: BEST Crowd Management

Location: Charlotte, NC

Pay rate: $15/ hr

Summary:

Join the dedicated and professional team at Best Crowd Management, a leading provider of crowd management and event security services. With a commitment to excellence and a focus on safety, Best Crowd Management ensures the success of various events by providing top-notch security solutions. As an Event Security Officer, you will play a critical role in upholding our reputation by ensuring the safety and security of attendees, staff, and property.

Responsibilities:

  • Make a positive impact by maintaining a visible and professional presence to the standards of the client as well as BEST.
  • Patrolling assigned areas to deter unauthorized activities and ensure the safety of everyone present.
  • Monitor access points, conduct bag checks, perform entry screenings, and remain vigilant to any suspicious parties or situations.
  • Respond promptly and effectively to any security incidents or emergencies, including medical emergencies, disturbances, or unauthorized entry.
  • Collaborate with event staff, law enforcement, and emergency services to coordinate security efforts and resolve any issues that arise.
  • Provide exceptional customer service by assisting attendees, answering questions, and offering directions when needed.
  • Report any security related occurrences or incidents to the appropriate supervisor, law enforcement, or medical personnel.
  • Create and maintain documentation of any relevant activity performed or observed and submit this documentation to the leadership team.
  • Uphold company policies, procedures, and guidelines to maintain a high standard of professionalism and security effectiveness.

Requirements:

  • Be at least 18 years old (age requirements may vary depending on local regulations).
  • Hold a high school diploma or equivalent (some college education is preferred).
  • Previous experience in event security, law enforcement, or a related field is advantageous.
  • Possess strong physical fitness and the ability to stand or walk for extended periods.
  • Exhibit excellent observational and problem-solving skills.
  • Demonstrate exceptional communication and interpersonal skills.
  • Work effectively in a team and collaborate with individuals from diverse backgrounds.
  • Maintain flexibility to work evenings, weekends, and holidays based on event schedules.
  • Possess a valid security license or be willing to obtain one (if required by local regulations).
  • Successfully pass a background check and drug screening.

Benefits:

  • Enjoy competitive pay based on your experience and qualifications.
  • Daily Pay and Weekly Pay options available.
  • Take advantage of opportunities for career growth and advancement within the company.
  • Enhance your skills and knowledge through training and development programs.
  • Benefit from flexible scheduling options to accommodate your personal needs.
  • Be part of a positive and supportive work environment that values diversity and inclusion.

Note: At BEST Crowd Management, we believe in equal opportunities for all applicants and employees.

We highly appreciate the contributions and perspectives that each individual brings to our team.

License #539406-GP

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