IT Support Analyst II
3 weeks ago
TITLE: IT SUPPORT ANALYST II
DAYS/HOURS: M-F / 6AM-3PM mtHYBRID: 3 IN / 2 OUT
TYPE: CONTRACT-TO-HIRE (6 months)
LOCATION: SCOTTSDALE, AZHOURLY PAY: $28-$32
INDUSTRY: MANUFACTURING AND DISTRIBUTION
COMPANY INFO
Our client is a Fortune 500 company. They are a leader in their industry, manufacturing and distributing discrete goods for the building industry. Great company culture with emphasis on collaboration and team building Growth opportunity Minimal outsourcingROLE:
The IT Support Analyst II is responsible for providing excellent customer service to end-users by delivering practical solutions to a wide-range of applications/technology problems and issues, and training of technology.REQUIRED & PREFERRED QUALIFICATIONSBachelors Degree or equivalent work experience in a related field requiredIT certifications or equivalent work experience preferred3+ years experience supporting desktop and application technologies required such as Dell desktops/laptops, Lenovo laptops, HP Printers, Datamax printers and handheld scanners2+ years experience supporting the following applications and technologies preferred:
Trend Micro AntivirusCitrixActive DirectoryTCPIP, DNS, DHCP, WINSVPN client configurationMicrosoft Exchange/Outlook: Creating rulesMicrosoft Excel: understanding Macros and formulasInternet Explorer, Chrome, HTML, Win install, internet/intranet support issuesHelp Desk Incident Management SoftwareSQL or Microsoft Access database
Remote control tools Bomgar preferredStrong working knowledge of the Windows OS and Desktop productivity tools such as MS Office required
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