Member Service Representative

3 months ago

Edmond, United States Crunch Fitness Full time
MEMBER SERVICES REPRESENTATIVE (OVERNIGHT)
Front Desk Associate

Part Time or Full Time, Hourly

Job Family: Club Staff

Location: 2121 W. Danforth Rd., Edmond, Ok 73003

Reports to: Managing Partner / Assistant General Manager

Looking for a member services representative who is responsible for providing exceptional customer service to our club members and staff for the overnight shift at Crunch Fitness - Undefeated Tribe.

Undefeated Tribe is an official franchise of Crunch Fitness based in Austin, TX. The Undefeated Tribe is expanding the Crunch Fitness brand across Texas and Oklahoma over the next two years and will be inviting over 500 individuals to join their team to help their community experience fitness, wellness, relaxation, and recovery.

From our clubs to headquarters, Undefeated Tribe is a collaborative, fast-paced, and engaging place to work. It's vital to our success to continue to take risks and think big. This takes tons of hustle, creativity, and boldness. The Undefeated Tribe strives to enrich the lives of others through the power of well-being.
Position Overview

The Member Services Representative creates a warm, kind, and hospitable environment for team members and members alike, are passionate about fitness and excited about serving others, and help to deliver our purpose "to enrich the lives of others through the power of well-being."
Responsibilities
  • Greets all members & guests with a smile and enthusiasm, including consistently demonstrating the dials of member engagement as part of the Crunch SLA process
  • Assists with membership, retail and tanning product sales
  • Promotes membership privileges including tanning, group fitness, small group training and childcare
  • Delivers on new member enrollment expectations, including guest conversion, Peaks %, ACH %, and CrunchOneKickoff standards
  • Checks in all members and guests in accordance with company procedures, to include resolving any member check-in with an alert
  • Answers phones in a courteous, helpful, professional manner
  • Communicates special events to members and guests
  • Facilitates all member requests or forwards to a manager
  • Maintains a professional and courteous disposition
  • Is an expert in all club facility, services, programs and schedules/hours of operation
  • Maintains a clean and organized work area
  • Able to navigate all stations of the front desk area, to including check-in, Relax & Recover, guest services, and membership sales
  • May be asked to clean beyond shift duties to support a clean, crisp, grand-opening ready facility
  • Performs opening and closing checklist and duties
Required Skills & Experience
  • Minimum 1 year of experience in a service-oriented position preferred
  • Ability to communicate effectively and demonstrate proficiency in reading and writing skills required
  • Strong customer service orientation
  • CPR/AED certification required (can be obtained within 30 days of hire)
Physical Requirements
  • Must be able to lift or move up to 50 lbs
  • Physical effort required for daily duties include prolonged standing and walking
Education Requirements
  • High school diploma or GED required
Compensation (Hourly)

$12-14/hour + Commission
Benefits
  • PTO
  • Subsidized health insurance coverage (health, dental, vision) for full time positions
  • Basic Life and AD&D
  • HSA
  • Short-term disability
  • Free gym membership
Travel

No travel required

EQUAL OPPORTUNITY EMPLOYER

UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable. UDT provides equal employment opportunities to all employees and employment applicants and prohibits discrimination and harassment of any type without regard to race, color,religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement,promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Join us in making Crunch Fitness the talk of the town Apply now and be a driving force in transforming lives through fitness.

  • Member Service Representative

    3 months ago

    Edmond, United States Crunch Fitness Full time

    MEMBER SERVICES REPRESENTATIVE Front Desk AssociatePart Time or Full Time, Hourly Job Family: Club Staff Location: 2121 W. Danforth Rd., Edmond, Ok 73003 Reports to: Managing Partner / Assistant General Manager Looking for a member services representative who is responsible for providing exceptional customer service to our club members and staff at Crunch...

  • Member Services Representative II

    3 weeks ago

    Edmond, United States Advancial Federal Credit Union Full time

    This position will be located in our new Edmond,Oklahoma Branch. The schedule for this position is M-F 8:15 am-5:15 pm and Saturday's 8:45 am-1:15 pm. Serves as liaison between member and the Credit Union. Provides account information, opens new acco Member Services, Member Service, Representative, Retail, Banking, Transaction

  • Member Service Representative at S. OKC

    7 months ago

    Edmond, United States Communication Federal Credit Union Full time

    Our Benefits $1,000 Welcome Bonus after 90 days Competitive Pay with advancement opportunities Performance Incentives 11 Paid Holidays Paid Time Off (Starting at 16 days per year with Years of Service Increases) 200% 401(k) Match up to 5% Medical Plans with a $5.00 Employee Only Per Pay Period Plan Dental, Vision, Short-Term Disability Insurance Hospital...

  • Member Services Representative II

    2 weeks ago

    Edmond, United States Advancial Federal Credit Union Full time

    This position will be located in our new Edmond,Oklahoma Branch. The schedule for this position is M-F 8:15am-5:15pm and Saturday's 8:45am-1:15pm.  Serves as liaison between member and the Credit Union.  Provides account information, opens new accounts, handles member's daily credit union needs.  Performs routine transactions, including deposits,...

  • Member Services Representative II

    4 weeks ago

    Edmond, United States Advancial Federal Credit Union Full time

    This position will be located in our new Edmond,Oklahoma Branch. The schedule for this position is M-F 8:15am-5:15pm and Saturday's 8:45am-1:15pm.  Serves as liaison between member and the Credit Union.  Provides account information, opens new accounts, handles member's daily credit union needs.  Performs routine transactions, including deposits,...

  • Customer Service Representative

    2 weeks ago

    Edmond, United States Jennifer Lowder - State Farm Agent Full time

    Benefits:Bonus based on performancePaid time offTraining & developmentROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Jennifer Lowder - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service...

  • Customer Service Representative

    2 weeks ago

    Edmond, United States Jennifer Lowder - State Farm Agent Full time

    Benefits: Bonus based on performance Paid time off Training & development ROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Jennifer Lowder - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your...

  • Customer Service Representative

    7 days ago

    Edmond, Oklahoma, United States Bass Pro Shops Full time

    Bass Pro Shops offers an exciting opportunity for a Customer Service Representative to join their team. As a key member of the store staff, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for all customers.Responsibilities:Secure All Firearms: Safely secure all firearms brought into the store...

  • Financial Services Representative

    3 weeks ago

    Edmond, Oklahoma, United States Advancial Federal Credit Union Full time

    At Advancial Federal Credit Union, we are seeking a talented Financial Services Representative to join our team in Edmond, Oklahoma. As a key member of our branch team, you will serve as the liaison between our members and the credit union, providing exceptional account information, opening new accounts, and offering personalized support.This is a full-time...

  • Customer Service Representative

    7 days ago

    Edmond, Oklahoma, United States Cellular Sales Full time

    Job OverviewWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Cellular Sales. As a key member of our sales force, you will provide exceptional customer service and support to our customers.In this role, you will be responsible for:Responding to customer inquiries and resolving issues in a timely and...

  • Customer Service Representative

    7 days ago

    Edmond, Oklahoma, United States Bowlero Corp Full time

    About the PositionThis is an exciting opportunity to join our team as a Customer Service Representative and become an integral part of creating memorable experiences for our guests.Responsibilities and ExpectationsDemonstrate a genuine commitment to delivering exceptional customer service and ensuring guest satisfactionEffectively communicate with guests to...

  • Customer Service Representative

    1 week ago

    Edmond, Oklahoma, United States Bass Pro Shops Full time

    Job OverviewBass Pro Shops is seeking a skilled Customer Service Outfitter to join our team. As a key member of our store staff, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for all guests.Main ResponsibilitiesSafeguard the security and safety of customers and employees by securing firearms...

  • Customer Service Representative

    7 days ago

    Edmond, Oklahoma, United States Bass Pro Shops Full time

    About the Role: As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Main Responsibilities:Secure all firearms brought into the store with trigger locksCheck in all Vendor representatives, completing the necessary visitor log information and...

  • Customer Service Representative

    3 months ago

    Edmond, United States Addison Group Full time

    Job Title: Customer Service Representative Location: Oklahoma City, OK Industry: Financial Services Pay: $17.00-$18.00/hour About Our Client: Our client is a prominent mortgage servicer dedicated to providing outstanding support to homeowners facing financial challenges. Job Description: Addison Group is looking for enthusiastic individuals with strong...

  • Customer Service Representative, Store

    3 months ago

    Edmond, United States Conn's Full time

    Conn's HomePlus - 10566 [Retail Associate / Team Member] As a Customer Service Representative at Conn's HomePlus, you'll: Provide first class customer experience through front end customer engagement and point of sale interaction; Answer incoming customer calls and greet customers warmly and assist with any customer issues or questions; Answer customer...

  • Customer Service Representative>

    6 months ago

    Edmond, United States Costco Full time

    Costco Wholesale Corp. - 14501 BOGERT PKWY (OKC CALL CENTER) [Customer Service Representative / Up to $29.90-hr] As a Customer Service Representative at Costco, you'll: Provide phone support for all Costco Wholesale employees working at warehouses, depots and corporate; Possess a positive attitude and strong dedication; Provide quality customer service at...

  • Customer Service Representative

    5 months ago

    Edmond, United States Costco Full time

    [Call Center] - As a Customer Service Representative @ Costco you'll: Provide phone support for all Costco Wholesale employees working at warehouses, depots and corporate; Possess a positive attitude and strong dedication to providing quality customer service at all times. Costco offers great jobs, great pay, great benefits and a great place to work and...

  • Customer Service Representative

    4 weeks ago

    Edmond, Oklahoma, United States Cowboy Chicken Full time

    Role SummaryWe are seeking a Customer Service Representative to join our team at Cowboy Chicken. As a Cashier, you will be responsible for providing excellent customer service and ensuring a welcoming environment for every guest.As a member of our team, you will have the opportunity to work in a fast-paced environment and interact with guests from diverse...

  • Customer Service Representative

    2 days ago

    Edmond, Oklahoma, United States Jimmy John Full time

    Join Our Team as a Customer Service RepresentativeWe are looking for experienced Customer Service Representatives to join our Jimmy John's team. As a Delivery Driver, you will be responsible for delivering sandwiches to our customers in a timely and efficient manner.Your primary goal is to provide exceptional customer service by learning the menu with 100%...

  • Customer Service Representative

    7 months ago

    Edmond, United States Staff My Agency Full time

    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience is not required, we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based...