Customer Service Representative

3 months ago


Edmond, United States Addison Group Full time
Job Title: Customer Service Representative

Location: Oklahoma City, OK

Industry: Financial Services

Pay: $17.00-$18.00/hour

About Our Client:

Our client is a prominent mortgage servicer dedicated to providing outstanding support to homeowners facing financial challenges.

Job Description:

Addison Group is looking for enthusiastic individuals with strong communication skills to join our client's team as Customer Service Representative. In this role, you will assist customers in navigating their mortgage payment difficulties within a collaborative call center setting.

Key Responsibilities:
  • Manage inbound and outbound calls to support customers struggling with mortgage payments.
  • Offer compassionate guidance and present options to help customers catch up on missed payments.
  • Empower customers to explore solutions that may assist in saving their homes.
  • Work closely with team members to deliver a positive customer experience.
  • Keep accurate records of customer interactions and follow up as necessary.
Qualifications:
  • Strong verbal communication skills and a commitment to customer service.
  • Ability to thrive in a fast-paced, team-oriented environment.
  • Problem-solving abilities and a genuine desire to assist others.
  • Previous experience in a call center or customer support role is preferred.
Additional Details:
  • A dynamic work environment with opportunities for growth and development.
  • A supportive and collaborative team culture.
Perks:
  • Competitive salary and benefits package.
  • Opportunities for career advancement within the organization.


Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

  • Edmond, United States Costco Full time

    Costco Wholesale Corp. - 14501 BOGERT PKWY (OKC CALL CENTER) [Customer Service Representative / Up to $29.90-hr] As a Customer Service Representative at Costco, you'll: Provide phone support for all Costco Wholesale employees working at warehouses, depots and corporate; Possess a positive attitude and strong dedication; Provide quality customer service at...


  • Edmond, United States Costco Full time

    [Call Center] - As a Customer Service Representative @ Costco you'll: Provide phone support for all Costco Wholesale employees working at warehouses, depots and corporate; Possess a positive attitude and strong dedication to providing quality customer service at all times. Costco offers great jobs, great pay, great benefits and a great place to work and...


  • Edmond, Oklahoma, United States Jimmy John Full time

    Join Our Team as a Customer Service RepresentativeWe are looking for experienced Customer Service Representatives to join our Jimmy John's team. As a Delivery Driver, you will be responsible for delivering sandwiches to our customers in a timely and efficient manner.Your primary goal is to provide exceptional customer service by learning the menu with 100%...


  • Edmond, Oklahoma, United States Bass Pro Shops Full time

    Bass Pro Shops offers an exciting opportunity for a Customer Service Representative to join their team. As a key member of the store staff, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for all customers.Responsibilities:Secure All Firearms: Safely secure all firearms brought into the store...


  • Edmond, Oklahoma, United States beBee Professionals Full time $30,000 - $50,000

    We are seeking a skilled Customer Service Representative to provide exceptional customer service and support in our Edmond location.About the RoleThis is an exciting opportunity for a results-driven individual to join our team as a Sales Associate, responsible for delivering outstanding customer experiences and meeting sales targets.Key...


  • Edmond, Oklahoma, United States Cellular Sales Full time

    Job OverviewWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Cellular Sales. As a key member of our sales force, you will provide exceptional customer service and support to our customers.In this role, you will be responsible for:Responding to customer inquiries and resolving issues in a timely and...


  • Edmond, Oklahoma, United States Penske Truck Leasing Co., L.P. Full time

    Penske Truck Leasing Co., L.P. is seeking a Customer Service Representative to join our team. In this role, you will be responsible for greeting our customers and ensuring they have a great experience while fueling and washing their vehicles.Key Responsibilities:Perform vehicle readiness inspections to ensure tires, fluids, and other basic maintenance items...


  • Edmond, United States U-Haul Full time

    Location: 100 SE 2nd St, Oklahoma City, Oklahoma 73129 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Edmond, Oklahoma, United States Domino's Pizza LLC Full time

    About Domino's Pizza LLCWe are a leading pizza delivery company dedicated to serving our customers with high-quality food and exceptional customer service.Job DescriptionAs a Customer Service Representative, you will be responsible for greeting customers, answering phone calls, taking customer orders, and accurately entering them into our system. You will...


  • Edmond, Oklahoma, United States Thomas Webber - State Farm Agent Full time

    Job Overview:We are a growing State Farm agency seeking an experienced customer service professional to join our team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional support and resolving their inquiries in a timely manner.About Our Agency:We are a dynamic and supportive team committed to...


  • Edmond, Oklahoma, United States Bass Pro Shops Full time

    Job OverviewBass Pro Shops is seeking a skilled Customer Service Outfitter to join our team. As a key member of our store staff, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for all guests.Main ResponsibilitiesSafeguard the security and safety of customers and employees by securing firearms...


  • Edmond, Oklahoma, United States Bass Pro Shops Full time

    About the Role: As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Main Responsibilities:Secure all firearms brought into the store with trigger locksCheck in all Vendor representatives, completing the necessary visitor log information and...


  • Edmond, Oklahoma, United States Bowlero Corp Full time

    About the PositionThis is an exciting opportunity to join our team as a Customer Service Representative and become an integral part of creating memorable experiences for our guests.Responsibilities and ExpectationsDemonstrate a genuine commitment to delivering exceptional customer service and ensuring guest satisfactionEffectively communicate with guests to...


  • Edmond, United States GovernmentJobs.com Full time

    Government Jobs - Full-Time - $17.60 Hourly Learn more about the City of Edmond by visiting the City of Edmond's website. Starting Salary: $17.60 per hour To increase your chances of being considered for the position, please submit a resume, cover letter, or other document explaining your work history, experience, and qualifications OR you can fill out your...


  • Edmond, Oklahoma, United States Cowboy Chicken Full time

    Role SummaryWe are seeking a Customer Service Representative to join our team at Cowboy Chicken. As a Cashier, you will be responsible for providing excellent customer service and ensuring a welcoming environment for every guest.As a member of our team, you will have the opportunity to work in a fast-paced environment and interact with guests from diverse...


  • Edmond, United States Conn's Full time

    Conn's HomePlus - 10566 [Retail Associate / Team Member] As a Customer Service Representative at Conn's HomePlus, you'll: Provide first class customer experience through front end customer engagement and point of sale interaction; Answer incoming customer calls and greet customers warmly and assist with any customer issues or questions; Answer customer...


  • Edmond, Oklahoma, United States Andy's Frozen Custard Full time

    Job OverviewWe are seeking a highly motivated and energetic individual to join our team as a Retail Customer Service Representative. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and providing exceptional customer service.


  • Edmond, United States Staff My Agency Full time

    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Insurance experience is not required, we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based...


  • Edmond, United States U-Haul Full time

    Location: 2500 NE 36th St, Oklahoma City, Oklahoma 73111 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative. As a Storage Customer Service Representative, you will work as part of a support team to be the face of U-Haul...


  • Edmond, United States Nortek Data Center Cooling Full time

    Description Senior Customer Service Representative - Data Center Cooling Maximize your potential. Minimize your footprint. Nortek Data Center Cooling is a Madison Industries company. Madison Industries is one of the largest and most successful privately held companies in the world and has a robust portfolio of indoor air quality solutions. Madison builds...