Chicago- Server

4 months ago

Chicago, United States Happy Camper Full time

We are the marinara-muddled minds behind Chicago's Happy Camper, Homeslice, and Paradise Park. Our restaurants are wall to wall with lights, murals, and vignettes for the perfect gram. We are known for our art inspired spaces, delicious food and great vibes. Our brand is glued together by our company culture. Currently, we are looking for other folks who are enthusiastic about being part of our team and growing our ever-evolving brand. Many of our employees have been with the company from the first installment of the brand. Our careers feel like a life purpose for many of us and a common thread is that we pay a distinct amount of attention to detail in creating this atmosphere. The ideal candidate wants to really enjoy their work environment and the people they work with. With a restaurant group expanding as rapidly as we have, we need someone who is self-motivated, and willing to take initiative. The ideal candidate wants to really enjoy their work environment and the people they work with. With a restaurant group expanding as rapidly as we have, we need someone who is self-motivated, and willing to take initiative.

Server Position

Job Summary: Provide friendly and responsive service to create an exceptional experience for all of our guests by having extensive food and beverage knowledge, energetically interacting with guests, taking orders and effectively running multiple tables. You will need to be quick on your feet (literally and metaphorically) and have a polite yet fun attitude. If you enjoy talking to people and thrive in a fast-paced workplace, we'd like to meet you

Essential Responsibilities

  • Greets guests in a positive, friendly manner, making them feel welcome.
  • Guide guests through all phases of their experience at our venue.
  • Exhibit proper knowledge, service techniques and delivery of Food and Beverage offerings.
  • Describe Food and Beverage features on a daily basis.
  • Provide top notch service to multiple tables at a time
  • Work alongside bussers in clearing and re-setting tables.
  • Work with a sense of urgency at all times to provide anticipatory service which anticipates the guests' needs and appreciates the fine details of service.
  • Communicate with management regarding all customer needs comments or incidents.
  • Follow all procedures and policies set forth by the company, division and Health Department following all health and safety regulations.
  • Perform all opening and closing duties as assigned
Other Job Functions
  • Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.
  • complying with health and food safety standards, restocking items, cleaning,
  • Provide great customer service, company policies & procedures
  • Be a positive, upbeat, and personable person at all times while working.
  • Be able to stay calm and collected in what could at sometimes be a stressful environment.
  • Take on other responsibilities as assigned by Management
Physical Functions:
  • Ability to stand/walk a minimum of 8 hours or as needed.
  • Must be able to exert well-paced and frequent mobility for periods of up to 8 hours or as needed.
  • Be able to lift and carry multiple items ie: heavy plates and tray of drinks
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data.
  • Work in both warm and cool environments
  • High levels of noise from music, customer and employee traffic.
  • Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish.
Qualifications, Education and Behavior
  • At least 21 years old
  • Have a minimum of 3 years serving experience
  • Ability to work quickly while maintaining safety standards and procedures
  • Ability to work daytime and nighttime shifts that may last into the later hours of the night
  • Weekend availability is necessary
  • Ability to work consistent schedule at least 4 days per week
Required Skills/Abilities
  • Does high-quality work while unsupervised
  • Able to safely lift and easily maneuver trays of food when necessary
  • Willing to follow instructions and ask questions for clarification if needed
  • Able to handle money accurately and operate a point-of-sale system
  • Able to work in a busy restaurant environment
  • Minimum 2-3 years of high-volume serving experience
  • Able to work in a standing position for long periods of time
  • Ability to provide top notch customer service in a fast-paced environment
  • A positive attitude and ability work well under pressure with all restaurant staff


Certifications

Basset Certification

Food Handlers Certification

Compensation Details

Compensation: Hourly (Based on Experience) plus tips

Benefits dependent on eligibility

Department: Front of House

Reports to: General Manager

Status: Variable Hour

FLSA Code: Non-exempt

Location: Chicago

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