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Marketing Project Manager
3 weeks ago
Title: Marketing Project Manager
Pay Rate: $46.48/hr
Location: Woonsocket, RI (Hybrid)
Schedule: Mon Fri, 8:00AM 5:00PM EST
This role will serve as part of the Portfolio & Delivery Management Team, reporting to the Sr. Manager of Portfolio & Delivery, supporting a specific portion of our comprehensive portfolio. Process, Portfolio, & Delivery Management (PPDM) is responsible for building and sustaining enhanced capabilities that support efficient management and execution of the Enterprise Marketing and Brand portfolio. PPDM drives operational efficiency and excellence in execution by building, using, and monitoring processes and tools that optimize the way that the Enterprise Marketing organization works. We are enthusiastic change agents who build strategies and solutions to better enable agility and innovation, which leads to an enhanced ability to connect with people in innovative and motivating ways.
The Manager of Delivery Management will be responsible for timeline/project management to drive efficient execution of Marketing projects. This role will serve as a liaison between Marketing Strategy, Enterprise Marketing Resource Management, and internal/external Creative Agencies to drive efficient and effective execution of work, while ensuring that there is visibility maintained on on-going statuses of projects within the portfolio. The Manager of Delivery Management will be responsible for coordinating and driving the successful completion of projects for the Marketing Department, including prioritization, project planning, and communication. Primary duties and responsibilities include:
- Working closely with aligned Marketing Strategy and Delivery Management leaders to understand yearly goals and business objectives
- Intaking and reviewing project requests, defining appropriate tasks, identifying cross functional resources, and constructing timelines needed to complete
- Timely and accurately updating project statuses in MRM solutions (as it specifically pertains to project plans)
- Coordinating and managing numerous workflows (tier 1 & 2 projects high-to-medium strategic value and levels of execution/complexity) from marketing strategy development through release to ensure on-time completion/delivery
- Coordinating large cross-functional teams to deliver fully integrated solutions on time
- Working with stakeholders from key functional areas to understand potential project impact on the portfolio/marketing organization, aligning project work and executing project tasks accordingly
- Working with brand strategists to ensure project team members execute projects according to brand identity guidelines
- Communicating project needs and coordinating with Enterprise Marketing Resource Managers to ensure resource demands can be met, shifting priorities where needed
- Proactively evaluating project activities and tracking project issues/risks and the impacts to project delivery, building contingency plans, helping develop strategic solutions, and monitoring issue resolution to mitigate risks
- Adhering to process and documentation standards to ensure projects are tracked and completed on-time and in compliance with standards
- Driving weekly discussions/status meetings with Marketing Strategy leaders (Sr. Directors and below) regarding project health & adherence to standards, where appropriate
- Creating status sheets and presenting the health of projects, including any issues/risks, to leadership on a monthly basis
- Engaging and Influencing Process Design & Optimization Teams by identifying opportunities for process optimization and partnering with the team on integration into existing processes
- Identifying delivery management best practices, developing documentation, and presenting it back to the team
- Effectively supporting the Sr. Manager of Delivery for the portfolio with planning and portfolio management
Required Qualifications:
- 5+ years of project and/or portfolio management experience
- 2+ years of experience working in creative marketing agencies or marketing organizations
- Well versed in the management of multi-channel projects, such as digital, print, video, email, store experience, and social media projects
- A strong understanding of marketing workflows and skillsets
- Working knowledge of project management tools and methodologies
- Advanced proficiency with Microsoft Office tools
- Adeptness at running project team meetings, including setting agendas and facilitating results-oriented discussions
- Strong organizational, analytical, communication, and operational skills
- Keen ability to prioritize and make quick decisions
- Good planning skills, including the capability to look around the corner to determine risks and mitigating strategies
- Strategic thinking and creative problem-solving skills, with a desire to always seek optimal solutions
- Ability to flex and navigate effectively through ambiguity, including a comfortability in ever-changing environments
- Results-driven with the ability to multi-task a variety of initiatives/projects in a fast-paced environment
- Strong work ethic, and ability to work well in a team environment
- Impactful and persuasive communicator, both written and orally, with the ability to influence at all levels of the organization
Preferred Qualifications:
- Project Management Certification or equitable experience
- Familiarity with MRM solutions, such as Workfront
- Familiarity with paid media channels
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