Desktop Support Specialist
3 weeks ago
- Provide swift and professional deskside IT support
- Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
- Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
- Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
- Collaborate with other support groups across global locations to help troubleshoot client issues
- Utilize tools for building, monitoring and troubleshooting client devices
- Participate in Disaster recovery testing exercises
- Upholding procedures for logging, reporting, and statistically monitoring desktop operations
- Write technical support and client documentation in form of Knowledgebase articles
- Meet or exceed expected customer service levels
- Other duties as assigned by the Level 2 Support Manager
- Windows / MAC Support
- Resolve Hardware / Software issues
- Experience with VPN, Soft Phones, Remote Desktop, VDI
- Asset Tracking / Inventory Management
- Strong Communications Skills
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Desktop Support
2 weeks ago
Wilmington, United States eTeam Full timeJob Description : Desk side Level 2 Role (Desktop Technician) technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Main...
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Desktop Support
3 days ago
Wilmington, United States eTeam Full timeJob Description : Desk side Level 2 Role (Desktop Technician) technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Main...
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Wilmington, United States HCLTech Full timeRole :- Desktop support engineer with End-User support Experience Location :-Wilmington , OH 45177 Job Description :- Roles and Responsibilities Desk Side Support: Desk Side Support (EUC) tasks as identified. Direct Face-to-Face customer support. Performs analysis and support of functional or corporate deployed Service(s) using fundamental problem-solving...
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Wilmington, United States HCLTech Full timeRole :- Desktop support engineer with End-User support ExperienceLocation :-Wilmington , OH - 45177Job Description :- Roles and Responsibilities Desk Side Support:Desk Side Support (EUC) tasks as identified.Direct Face-to-Face customer support.Performs analysis and support of functional or corporate deployed Service(s) using fundamental problem-solving...
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Wilmington, United States HCLTech Full timeRole :- Desktop support engineer with End-User support ExperienceLocation :-Wilmington , OH – 45177Job Description :- Roles and Responsibilities Desk Side Support:Desk Side Support (EUC) tasks as identified.Direct Face-to-Face customer support.Performs analysis and support of functional or corporate deployed Service(s) using fundamental problem-solving...
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Wilmington, United States HCLTech Full timeRole :- Desktop support engineer with End-User support ExperienceLocation :-Wilmington , OH – 45177Job Description :- Roles and Responsibilities Desk Side Support:Desk Side Support (EUC) tasks as identified.Direct Face-to-Face customer support.Performs analysis and support of functional or corporate deployed Service(s) using fundamental problem-solving...
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Desktop Support
2 weeks ago
Wilmington, United States Diverse Lynx Full timeRole:Desktop Support Location : Charlette, NC Onsite Job Type: Full Time Essential Functions: Performs computer hardware and software installations, maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment. Provides Level 1 technical support while configuring PCs for users Escalates problems and issues to a higher...
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Desktop Support
3 days ago
Wilmington, United States Diverse Lynx Full timeRole:Desktop Support Location : Charlette, NC Onsite Job Type: Full Time Essential Functions: Performs computer hardware and software installations, maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment. Provides Level 1 technical support while configuring PCs for users Escalates problems and issues to a higher...
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Desk Side support
2 weeks ago
Wilmington, United States eTeam Full timeBAND 2 JOB DESCRIPTION Job Description The Band 2 Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer...
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Desk Side support
3 days ago
Wilmington, United States eTeam Full timeBAND 2 JOB DESCRIPTION Job Description The Band 2 Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer...
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Data Support Specialist
1 week ago
Wilmington, United States University of North Carolina Wilmington Full timeCore responsibilities may include but are not limited to:Basic and advanced statistical and data analysis support including graphical data representations, quantitative data analysis, and tabular data representations as well as consultation for metho Support Specialist, Support, Specialist, Data, Technology
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Patient Support Specialist
3 weeks ago
Wilmington, United States EMERGEORTHO, P.A. Full timeGreeting patients; answering phones; patient check-in, registration, and check-out; insurance verification; appointment scheduling; prepare and review charts for appointments; and processing orders Keeps an open line of professional communication wit Support Specialist, Patient, Support, Specialist, Healthcare
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Onesource Support Specialist
3 days ago
Wilmington, United States Alexion Pharmaceuticals,Inc. Full timeLocation: Wilmington, United States Job reference: R-199577 Date posted: 05/13/2024 **This is what you will do**: The OneSource Support Specialist is a high-touch Patient Support Program (PSP) role within the Patient Services Department centered on delivering exceptional and personalized support to patients within the Alexion Rare Disease patient journey....
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Onesource Support Specialist
3 days ago
Wilmington, United States Alexion Pharmaceuticals,Inc. Full timeLocation: Wilmington, United States Job reference: R-199578 Date posted: 05/13/2024 **This is what you will do**: The OneSource Support Specialist is a high-touch Patient Support Program (PSP) role within the Patient Services Department centered on delivering exceptional and personalized support to patients within the Alexion Rare Disease patient journey....
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Automation Support Specialist
4 weeks ago
Wilmington, United States Judicial Branch Full timeSummary The Automation Support Specialist coordinates and oversees various segments of the judiciary's information technology networks. Automation Support Specialists at this level of function perform routine network administration, provide automation and helpdesk support for court unit...
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Automation Support Specialist
4 weeks ago
Wilmington, Delaware, United States Judicial Branch Full timeSummary The Automation Support Specialist coordinates and oversees various segments of the judiciary's information technology networks. Automation Support Specialists at this level of function perform routine network administration, provide automation and helpdesk support for court unit staff and provide technical support in installing and configuring...
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Customer Service Support Specialist
5 days ago
Wilmington, United States Registered Agents Legal Services, LLC Full timeLeading incorporation service company is seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Support Specialist. Registered Agents Legal Services, LLC provides a comprehensive range of incorporation and corporate filing services to entrepreneurs, legal and accounting firms nationwide. As a Customer Support...
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Sales Support Specialist
2 days ago
Wilmington, Delaware, United States First Citizens Bank Full timeOverviewFirst Citizens Bank has an opportunity for a Sales Support Specialist (Commercial Lending Assistant). We are hiring banking professionals who have had proven success in their past careers, are self-motivated, and possess strong relationship building skills. This role is an integral part of our team partnering with Commercial and/or Business Banking...
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Sales Support Specialist
4 weeks ago
Wilmington, North Carolina, United States First Citizens Bank Full timeOverview: First Citizens Bank has an opportunity for a Sales Support Specialist (Commercial Lending Assistant). We are hiring banking professionals who have had proven success in their past careers, are self-motivated, and possess strong relationship building skills. This role is an integral part of our team partnering with Commercial and/or Business...
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PATIENT SUPPORT SPECIALIST
6 days ago
Wilmington, NC 28403, USA, United States EmergeOrtho Full timeDescriptionEmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, the Patient Support Specialist greets and assists all patients and other visitors who arrive to EmergeOrtho. The specialist checks in patients for appointment by confirming the appointment...