Senior Client Service Representative

2 weeks ago


Doral, United States UP HEALTH PLLC Full time

Who We Serve Dedicated to helping people create a healthy future, we serve individuals experiencing the disease of addiction and its co-occurring mental health disorders. Location: Miami/West Palm, FL - Remote Summary of Responsibilities The Client Services Representative (CSR) develops a strategic plan to create new and strengthen existing business relationships and achieve key performance indicators. The CSR is part of the growth team and will provide increased awareness, referrals, and admissions into the behavioral health portfolio. The position is assigned to a general region or regions to expand awareness representing the entire range of UpHealth Behavioral services. The position exemplifies an attitude of integrity and service and upholds company values in all areas of responsibility. Essential Duties: Actively prospect, cold call on the phone, and meet face-to-face continuously to expand prospective and active accounts within the pipeline Collaborate with UpHealth Behavioral/Transformations leadership to leverage strategic initiatives (including but not limited to the admissions, clinical, revenue, alumni, and medical teams) Maximize available resources and create new resources to meet or exceed strategic growth goals Develop goals and timelines for closing new and enhanced key account opportunities Provide excellent follow-up with prospects and existing relationships Maintain excellent and ongoing knowledge of the range of company services. Travel and attend events/conferences, meetings, and other strategic efforts when needed Maintaining a professional atmosphere at all times Completing all required compliance training Identify and approach new potential strategic customers/groups/industries Achieving revenue and utilization targets Maintain CRM notes on a daily/weekly basis Achieving minimum outbound actions weekly (including, but not limited to, calls, meetings, and email campaigns) Accountability and Performance Measures: Maintain CRM notes on a daily/weekly basis Achieving minimum outbound actions weekly (including, but not limited to, calls, meetings, and email campaigns) Attendance of team and company meetings Identify and approach new potential strategic customers/groups/industries Achieving revenue and utilization targets Necessary Abilities: In-depth knowledge of commercial insurance, behavioral health trends, market research, and sales In-depth knowledge of behavioral health services, levels of care (detox, residential, PHP, IOP, OP) In-depth knowledge of Salesforce, MS Office Suite, and other Sales Enablement Tools (HubSpot, Definitive Healthcare, etc.) Strong problem-solving and analytical skills Demonstrates a high level of follow-through and ability to prioritize and multi-task Excellent verbal and written communication Ability to exercise sound judgment and discretion Excellent organizational and time management skills Excellent interpersonal and relationship-building skills Enthusiastic and passionate about making a positive impact on the team’s overall success Previous experience with behavioral health, including primary mental health and substance use disorder Minimum Qualifications: 2-3 years of experience in the behavioral health industry Valid Driver's License All employees may be required to work before, during, and/or immediately after a natural or man-made disaster UpHealth Core Values Client Services Integrity Team Work Excellence Respectfulness UpHealth, Inc. An Equal Opportunity Employer

#J-18808-Ljbffr



  • Doral, United States South Shore Marketing Full time

    Job Description Job Description Due to our firm's adaptability, resiliency, and creativity, we maximized the relationships we have previously built in the wireless telecommunications industry and are setting ourselves up for new lucrative brand partnerships. In response to our business's continued growth, we are looking for a Junior Client Service...


  • Doral, United States Care Resource Full time

    ** Client Service Representative** **Job Category****:** Grants & Development **Requisition Number****:** CLIEN01216 Showing 1 location **Job Details** **Description** The Client Service Representative, CSR, is responsible for answering high volume of telephone inquiries from patients and clients about the available services at the Health Center, including...


  • Doral, United States Sevneurology Full time

    ****Client Service Super-Star Required For Veterinary Hospital in Miami, FL**** Are you someone who is able to handle the whirlwind and pressure of handling clients, taking phone calls and keeping everything running smoothly. If so, please read on we think this role may be something youd enjoy. **** Southeast Veterinary Neurology exists to keep families...


  • Doral, United States Ascendo Resources Full time

    Responsibilities: Serve as the primary point of contact for assigned clients, building and maintaining strong relationships based on trust and integrity. Proactively communicate with clients to address inquiries, provide updates on account activity, and offer support as needed. Anticipate client needs and identify opportunities to enhance the client...


  • Doral, United States Ascendo Resources Full time

    Responsibilities: Serve as the primary point of contact for assigned clients, building and maintaining strong relationships based on trust and integrity. Proactively communicate with clients to address inquiries, provide updates on account activity, and offer support as needed. Anticipate client needs and identify opportunities to enhance the client...


  • Doral, United States Atlantic Group Full time

    Top-Tier Registered Investment Advisory Firm Seeks a Senior Client Associate Location: Miami, FL The Role: You will be supporting some of the Advisors and handling the needs of their specific client book. In addition, this role will liaise with any teams in the firm that are required to meet clients needs. The candidate should have strong attention to...


  • Doral, United States EisnerAmper Full time

    Job Description At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you are starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind. You can design a career you will love from top to bottom - we give you the tools you...


  • Doral, United States Atlantic Group Full time

    Top-Tier Registered Investment Advisory Firm Seeks a Senior Client Associate Location: Miami, FL The Role: You will be supporting some of the Advisors and handling the needs of their specific client book. In addition, this role will liaise with any teams in the firm that are required to meet clients needs. The candidate should have strong attention to...


  • Doral, United States CohnReznick Full time

    Tax Senior Associate - PCS [Private Client Services Group] Opportunity ID 7011 Department(s) 1 Tax Location(s) 1 Miami Function 1 Tax As CohnReznick grows, so do our career opportunities. As one of the nation’s top Professional Services and Business Advisory firms, we foster teams in Advisory, Assurance, and Tax services that value innovation and...

  • Business Development

    2 weeks ago


    Doral, United States Miami Marketing Firm Full time

    Staying consistent and competitive through the pandemic has allowed us to establish our company as one of the most reputable sales and marketing firms in Miami! We broke records this past year and increased our top-tier client’s sales revenue by 30%. We owe all of our successes to our Business Development & Customer Service Representative team. We are...


  • Doral, United States Miami Marketing Firm Full time

    Staying consistent and competitive through the pandemic has allowed us to establish our company as one of the most reputable sales and marketing firms in Miami! We broke records this past year and increased our top-tier clients sales revenue by 30%. We owe all of our successes to our Business Development & Customer Service Representative team. We are...


  • Doral, United States Gallagher Full time

    About Us: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a...


  • Doral, United States CohnReznick Full time

    As CohnReznick grows, so do our career opportunities. As one of the nation’s top Professional Services and Business Advisory firms, we foster teams in Advisory, Assurance, and Tax services that value innovation and collaboration in everything they do!  We currently have an exciting career opportunity for a Tax Senior Associate to join our Private...


  • Doral, United States CohnReznick Full time

    As CohnReznick grows, so do our career opportunities. As one of the nations top Professional Services and Business Advisory firms, we foster teams in Advisory, Assurance, and Tax services that value innovation and collaboration in everything they do! We currently have an exciting career opportunity for a Tax Senior Associate to join our Private Client...


  • Doral, United States Comfort Insurance Corp Full time

    Benefits: 401(k) 401(k) matching Bonus based on performance Company parties Dental insurance Flexible schedule Free food & snacks Health insurance Home office stipend Opportunity for advancement Paid time off Training & development Vision insurance PURPOSE:A Customer Service Representative...


  • Doral, United States Tecta America Full time

    ** Tecta America Corporation** ** Service Sales Representative** Miami, FL 33166 ***Tecta America South Florida - Doral, is looking for a top notch Sales Representative to join its team! Tecta America is the largest and most respected commercial roofing contractor in the U.S. We are over 85 locations and 4,000+ roofing professionals strong!*** We are looking...


  • Doral, United States Apply Today, Start Tomorrow Full time

    We are a leading sales and consulting firm working with nationally recognized brands and were proud to provide impactful sales services and client support that make a difference. Our sales and communications strategies rely on direct client interaction. By focusing our efforts on direct communication and building genuine relationships with clients and...


  • Doral, United States Apply Today, Start Tomorrow Full time

    We are a leading sales and consulting firm working with nationally recognized brands and we're proud to provide impactful sales services and client support that make a difference. Our sales and communications strategies rely on direct client interaction. By focusing our efforts on direct communication and building genuine relationships with clients and...


  • Doral, United States Grove Bank & Trust Full time

    Job Description Job Description SUMMARY : Primary point of contact for clients. Provide exceptional service and support in all aspects of their banking needs. Possess strong communication skills, a deep understanding of banking products and services, and a commitment to delivering superior client experience. Performs other related duties as necessary....


  • Doral, United States Family owned & operated business for over 50 years Full time

    Job DescriptionJob DescriptionWe are currently looking for an enthusiastic individual to join our Customer Service team. The Customer Service representative is responsible for handling service requests from our customers. To join our team, you must be outgoing, upbeat, and understand that the CUSTOMER ALWAYS COMES FIRST.Duties• Providing assistance by...