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Branch Sales Associate

3 months ago

Tampa, United States Watsco Full time
Job Description

Carrier Enterprise Florida currently has an exciting Branch Sales Associate opportunity at our Tampa, FL location

Carrier Enterprise (CE) is a national distributor of residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through licensed HVAC/R dealers and contractors. CE operates primarily in the business-to-business environment where its products are sold through licensed HVAC dealers and HVAC contractors. These dealers are independent companies that sell, deliverand service Carrier, Bryant Payne products to residences and businesses in their respective markets. CE offers customers a wide range of HVAC/R product lines, competitive pricing, best in class customer service and valuable, timesaving services that positions CE as an industry leader. With over 200+ locations, in 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada there is a location to service our customers HVAC/R needs

Company Website: www.carrierenterprise.com

SUMMARY

In the Branch Sales Associate role, you will be the face of our branch, providing exceptional customer service, product knowledge, and support to HVAC/R professionals and contractors who visit our location. Your enthusiasm for the industry, excellent communication skills and commitment to delivering top notch customer service will be the key to your success

Duties and Responsibilities: Branch Sales Associate

  • Customer Service: Greet customers warmly and assist them in finding the right HVAC/R products and supplies for their needs. Provide expert advice, product information, and recommendations.
  • Order Processing: Accurately process customer orders, ensuring that all requested items are available, properly priced, and invoiced correctly. Handle cash, checks, and credit card transactions with precision.
  • Product Knowledge: Maintain a deep understanding of our HVAC/R product inventory, including specifications, compatibility, and pricing. Stay up to date with industry trends and new product releases.
  • Stock Management: Monitor and replenish stock levels on the sales floor. Conduct regular inventory counts and report any discrepancies to the store manager.
  • Technical Support: Assist customers in troubleshooting and finding solutions to technical issues related to HVAC/R equipment and components.
  • Safety compliance: adhere to safety protocols and adhere to a clean and organized counter area. Maintain a safe working environment for both customers and colleagues
  • Documentation: Actively complete all necessary paperwork and documentation for customer transactions, including invoices, returns and warranty claims.
Required Qualifications: Branch Sales Associate
  • Previous experience in a customer-facing role, preferably in HVAC/R or a related industry.
  • Strong knowledge of HVAC/R products, equipment, and components.
  • Excellent customer service skills, including active listening and problem-solving abilities.
  • Effective communication and interpersonal skills.
  • Proficiency in using computerized sales and inventory management systems.
  • Detail-oriented with strong organizational skills.
  • Ability to multitask and work effectively in a fast-paced environment.
  • A positive attitude, willingness to learn, and a team-oriented mindset.
  • Ability to lift and carry up to 50 pounds of merchandise.
  • Standing and walking for extended periods.
  • Bending, stooping, and reaching to access products and supplies
Full-time and Part-time positions are available. Explore our career opportunities atwww.carrierenterprise.com/careers Learn more about our company and team at www.carrierenterprise.com and www.watsco.com

Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color , race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants on the basis of merit, qualifications and competence

About Us

Carrier Enterprise (CE) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. At CE we proudly distribute industry leading brands such as Carrier, Bryant, Payne, GREE and other brands of HVAC and Refrigeration equipment, as well as a full-line of aftermarket parts, supplies and accessories. CE has approximately 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada with over 2,000+ employees. Our vast footprint, inventory and e-Commerce platform allows us to provide our customers with best in class service when they need it and where they need it.

Carrier Enterprise is dedicated to providing Comfort Excellence to the HVAC/R industry. Our vision for Carrier Enterprise is simple...to become a world-class distribution company, and achieve differentiation through the relentless pursuit of service excellence. Our customers and our employees make the difference. We have vast opportunities at our stores, distribution centers, field offices, business units and Headquarter location. We embrace the diverse experiences, backgrounds, knowledge and ideas that make up our company culture. Those experiences only strengthen our teams and our business. From our retail locations to our e-Commerce and mobile platforms our team has the tools to help you grow your career at Carrier Enterprise. See where your drive will take you

Find out more about CE at www.carrierenterprise.com.

Carrier Enterprise is an Equal Opportunity Employer. CE offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

Requirements

Requirements: Branch Sales Associate
  • 1-3 years' experience in HVAC sales, counter sales or other pertinent industry sales experience
  • Excellent customer service skills; good computer skills required (Microsoft applications)
  • Our Products are commercial and residential HVAC parts and equipment, therefore, experience working with contractors is desired.