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    4 months ago

    Oak Park, United States Valvoline Full time

    As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training progra Service Advisor, Customer Service, Advisor, Retail, Automotive, Customer

  • Customer Service Advisor

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    Pinellas Park, United States Crusin Cart Repair Llc Full time

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  • Customer Service Advisor

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    Overland Park, United States Fusion Lifestyle Full time

    Customer Service Advisor - MountsorrellWe are now hiring Customer Service Advisors Who We Are:            Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK.  We are a registered charity and we invest back into the communities that we serve. Who You Are: We are looking for local people who share our...

  • Customer Service Advisor

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    Machesney Park, United States Valvoline Instant Oil Change Full time

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  • Customer Service Advisor

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    Overland Park, United States YHA Full time

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  • Customer Service Advisor

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    Orchard Park, United States Valvoline Instant Oil Change Full time

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  • Customer Service Advisor

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    Overland Park, United States Sports Direct Full time

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    Brooklyn Park, United States Mister Car Wash Full time

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  • Express Customer Service Advisor

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    Litchfield Park, United States Cobblestone Auto Spa Car Wash Full time

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  • Automotive Service Advisor

    3 months ago

    Avon Park, United States Huston Chrysler Dodge Jeep Ram Full time

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  • Automotive Service Advisor

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    Highland Park, United States McGrath KIA of Highland Park Full time

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  • HVAC Service Technician

    2 days ago

    Bethel Park, United States Service Experts Full time

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  • HVAC Service Technician

    3 days ago

    Bethel Park, United States Service Experts Full time

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  • Client Service Associate

    1 week ago

    Kings Park, United States Kestra Financial Independent Advisor Full time

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  • Client Service Associate

    2 weeks ago

    Kings Park, United States Kestra Financial Independent Advisor Full time

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  • Customer Service Representative

    2 months ago

    Bethel Park, United States Buccos Roofing Full time

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  • Associate, Advisor Services Cost Basis Service

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    Winter Park, United States Charles Schwab Full time

    Position Type: RegularYour opportunity At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together. Schwab Advisor Custody and Trading (ACT) is the leading provider of custodial, operational, and trading support...

  • Customer Service Cashier

    3 days ago

    Bethel Park, Pennsylvania, United States Giant Eagle Full time

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  • Customer Service Cashier

    4 days ago

    Bethel Park, Pennsylvania, United States Giant Eagle Full time

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  • Service Advisor

    3 months ago

    Forest Park, United States Hawk CDJR Fiat Full time

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Customer Service Advisor

2 months ago

Bethel Park, United States Icahn Automotive Group LLC Full time

Job Description Overview Pep Boys is driven by its promise to its customers, "We go further to help you go farther." Founded 100 years ago by military veterans, generations of drivers have counted on Pep Boys ASE-certified Pros to service their vehicles. With a national network of nearly 1,000 locations in 35 states and Puerto Rico, and 27 distribution centers, Pep Boys employs more than 8,000 people. More than seven million vehicles pass through Pep Boys bays each year, and our commitment to being the ONE our communities count on is demonstrated through our exceptional customer experience and support of the critical technical training initiatives needed to close America's skills gap. For more information, visit www.pepboys.com. Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties Responsibilities First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to Company Customer Care standards to meet customer expectations. Responsible for the organization and productivity of the service business through work order and register transactions, thorough vehicle inspections, and service and replacement part knowledge. Under the direction of Management, assists in various aspects of customer care, work order and register assistance, facility maintenance, and Outside Purchase (OP) ordering. Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities. Conduct and participate in routine express automotive services, including tire mounting, balancing, rotations, and repair; oil changes, fluid top-offs, lubrications, filter and bulb replacement; battery installation, starting and charging system testing; cosmetic car services, and thorough vehicle inspection. Primary driving force behind the implementation and constant execution of safety procedures, ensuring wheel torque and oil/fluid services are performed per standard operating procedure directives. Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures. Effectively communicate with all associates, management, and customers; interprets and retains information and applies knowledge appropriately. In designated locations, may be a secondary key carrier responsible for basic and detailed opening and closing responsibilities. Maintain an organized and neat shop. Adhere to all company policies, procedures, safety and environmental rules. Other duties as assigned. Knowledge, Skills, and Abilities High school diploma or equivalent required. Valid Driver's License. One year of related experience in the automotive service environment. One year of sales experience preferred. Must have basic knowledge and understanding of mathematical concepts such as addition, subtraction, multiplication, division, percentages, and fractions. Ability to apply mathematical formulas to calculate commissions and discounts. Strong verbal communication skills. Strong customer service skills. Ability to work Days, Nights, Weekends, Holidays. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Physical Demands Must be able to lift, carry, and place merchandise and supplies up to 50 pounds without assistance. Frequent standing and walking for long periods of time. Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, twisting. Climb up and down ladders to retrieve and stock merchandise. Communicate effectively in person, by telephone, or by using telecommunications equipment. Enters and locates information on computer. Presents information to small and large groups. Visually verifies information, often in small print. Safely operates a motor vehicle.