Food Service Group Leader

2 weeks ago


Reidsville, United States Cone Health Full time

Overview:

Serves as a working lead supervisor coordinating activities of workers or service employees engaged in food operations or services. Assists in ensuring a safe working environment throughout the facility for all employees. Assists in monitoring employee productivity and provides suggestions for increased service or productivity. Assists in the supervision of day to day activities of subordinates and assigns responsibility for specific work or functional activities. Orients and trains employees. Performs day to day assignments in addition to lead duties. Works with customers to ensure satisfaction in such areas as quality, service and problem resolution.

Responsibilities:

?Holding Employees Accountable
oFNS Uniform & Personal Hygiene Policy
oAttendance Policy
?Time and Temperature Danger Zone
?HACCP Controls
?Customer Service
oAbility to interact with Customers and Staff
oTakes Ownership and satisfies client and customer needs and concerns
oAbility to provide service recovery if needed
?Flexibility & Productivity
oAbility to Handle high stress/pressure situations
oMaintain a Professional Manner
oAbility to Multi Task
?Teamwork
oAbility to build and maintain working relationships with team members.
?Initiative
oAbility to Make timely decisions
oAbility to complete all duties without reminders
?Dependability
oTakes ownership of work and consistently ensures its completed accurately, efficiently and on time
oTakes pro-active steps to avoid problems and mistakes
oDemonstrates the ability to prioritize activities or tasks
?Opening the Cafeteria
oFollow Opening Checklist
oMaking sure that all signs are in place
oMaking sure all sign holders are clean
oMaking sure that all food is presentable
oMaking sure the display plates are in place and look appetizing
?Closing the Cafeteria
oFollow Closing Checklist
oMaking sure that all signs are down and placed into folder
oMaking sure all sign holders are clean
oMaking sure that all display plates are taken up
oMaking sure that all trash has been pulled
oMaking sure that the Cafeteria/Atrium is ready to open in the morning
?Sanitation
oMaintains sanitation standards by department
?Cash Handling
oAbility to cash out cashiers and monitor overages and shortages
oAbility to monitor the safe and balance the change fund
oAbility to conduct Cash Audits
?Other Duties
oSchedule Staff
oAbility to Flex Up or Down according to census and business in the cafeteria
oAbility to work all Hourly Staff Positions
oConsistently holds Pre-Service Line Meetings daily
oAttends Supervisor/Manager leadership classes or meetings to improve skills
oAbility to interview and screen applicants for job positions

Qualifications:

EDUCATION: High School Diploma or equivalent, Required
EXPERIENCE: 2 years Food Service Supervisory experience, Preferred
LICENSURE/CERTIFICATION/REGISTRY/LISTING: REQUIRED
PREFERRED
ServeSafe certification preferred.

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