WIOA Case Manager

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.

WHY WORK FOR GOODWILL?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by

outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Want to learn more about Goodwill? Click on the links at the top of this page or go to: www.goodwillnwnc.org.

JOB DESCRIPTION:

Our Case Manager WIOA support jobs training, work experience and job placement for unemployed youth in the local community. This staff member provides personalized career assistance to each program participant, analyzing their work background, skills and interests to customize a career plan.

The Case Manager WIOA will be responsible for the following duties:

• Facilitate career exploration activities with youth (individuals and groups)
• Facilitating online assessments and assisting participants with other assessment tools.
• Referring the participant to other appropriate programs for assistance in a wide variety of areas.
• Exploring potential training and education for the participant which will utilize the work history, interests and skills of each individual to help them further their career.
• Coordinating research and application for scholarships and purchase of materials/ registration.
• Providing job search and employment counseling to support job placement and retention.

REQUIRES VALID CLASS C NORTH CAROLINA DRIVER LICENSE. (Will transport participants occasionally in vehicle).

EDUCATION: Bachelor’s degree preferred, not required.

EXPERIENCE: Must be a mature and persuasive leader who is able to connect to and serve as a strong role model for youth. Being familiar with WIOA rules and regulations preferred. Prefer experience with mentoring programs, and experience with business/ community development. Training/ coaching or instructional experience helpful. Strong Microsoft Word, Outlook skills required.

PAY: $19.95

Eoe m/f/vets/disability