IT Support Specialist

2 weeks ago

New York, United States Moog Full time

**IT Support Specialist**

*As a government contractor, vaccination against Covid-19, or an approved religious/medical exemption, is a condition of employment for all U.S. employees.*

**Moog Space and Defense Group** is the premier motion and flow control solutions provider for the following markets: satellites, human-rated space vehicles, launch vehicles, missiles, military ground vehicles, naval vessels, and security and surveillance systems.

Moog Space and Defense Group (SDG) is looking for an Operations and Test IT Support Specialist to support and coordinate the installation, deployment, and maintenance of computer and network assets supporting Moog SDGs Operations and Test infrastructure in East Aurora and Niagara Falls.

**Here is what to expect:**

* Coordinate the installation of all specialized computer/technology onto the Moog Test network and ensure any required services are functioning properly between the Moog Test and Production networks.

* Provide schedule-critical support for Moog SDG Operations and Test IT assets and infrastructure

* Maintain an inventory of all specialized computer/technology used in the Engineering, Manufacturing, Testing, Quality, and Inspection areas.

* Develop and partner with SDG Test Equipment resources to maintain a lifecycle plan (initial build through end of need) including hardware/software maintenance for all specialized computer/technology used in the Engineering, Manufacturing, Testing, Quality, and Inspection areas.

* Develop and partner with Space and Defense Group Test Equipment resources to maintain a business continuity plan for all specialized computer/technology used in the Engineering, Manufacturing, Testing, Quality, and Inspection areas.

* Site point of Contact/Project Coordinator for Network/System upgrades effecting specialized computer/technology used in the Engineering, Manufacturing, Testing, Quality, and Inspection areas.

* Provide budget input to management for the proper maintenance and/or upgrade of specialized computer/technology used in Engineering, Manufacturing, Testing, Quality, and Inspection areas.

* Act as a liaison with Corporate IT technical teams to resolve technical IT issues effecting SDG business operations.

* Work and collaborate with Test Equipment Designers to understand Moog test equipment needs

* Support upgrades and improvements necessary to keep the test equipment state of the art.

* Identify systemic areas for improvement and work with the team, the value stream work-centers, and other functions to realize these improvements.

**Basic Qualifications:**

* Bachelors Degree in Computer Science, Information Technology, or a related field.

* Minimum of five (5) years of experience with Desktop Computer Support.

* Advanced technical knowledge of computer software, operating systems, hardware, and networking

* Proven technical problem-solving and critical-thinking skills

* Ability and desire to learn and maintain skills with emerging technologies related to IT standards and computer/networking hardware

* Ability to work as part of a team as well as independently

* Behavioral Competencies: Innovation, adaptability, decision making, communication, customer focus, building strategic working relationships, initiating action, quality orientation, managing work.

* This position will require access to US Export Controlled Information

* Travel Requirements: Up to 15% as part of Niagara Falls support

**Preferred Qualifications:**

* Microsoft MCP, MCSA, MCSE or comparable experience preferred

* Familiarity with LabView and Engineering Test Systems is preferred

* Flexible Planned Vacation

* Outstanding Health Benefits

* Generous 401K company contribution and match

EOE/AA Minority/Female/Disability/Veteran/Gender Identity/Sexual Orientation

* **Job ID:** 220724

* **Category:** Information Technology

* **Location:** East Aurora, NY

* **Employment Type:** Full Time Regular

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