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Auto Physical Damage Desk Appraiser
1 month ago
Job Description Investigate and maintain auto physical damage claims, review coverages, complete appraisals, and settle claims. Must have appraiser license and be able to write auto estimates in multiple states. Minimum of 2 years of experience in vehicle estimating or similar insurance industry knowledge. Responsibilities: Write estimates off of photos, including supplements Interpret and apply a variety of claim and coverage applications and differences including 1st and 3rd party claims, multiple policy types, and endorsements Interpret facts of loss and apply to damages to identify cause and origin, damage types, and fraud indicators Perform repairability decisions including obtaining vehicle and salvage values Negotiate positive outcomes with internal and external customers Manage work inventory to meet established goals Support decisions through proper file documentation and communication Manage your files, making independent decisions and recognizing when assistance is needed Provide all parties with claim process and status; answer questions or redirect to other areas Collaborate as a subject matter expert and technical resource on process and claim resolution with internal and external partners Maintain relationships with vendor networks and peers in other departments Requirements: Must have appraiser license and be able to write auto estimates in multiple states Minimum of 2 years of experience in vehicle estimating or similar insurance industry knowledge Initiative-taking; ability to work independently and collaboratively with team members Experience with an Electronic Estimating System (i.e., CCC, ADP, Mitchell) A working knowledge of Microsoft Office required (Word, Windows, and Excel) Must have and support valid driver's license and appraiser licenses (where required) #J-18808-Ljbffr
