Insurance Client Services Representative

4 weeks ago


Wilmington, United States CornerStone Staffing Full time

13th May, 2024

Insurance Client Service Representative
Must have Insurance Call Center experience
Must have or be willing to obtain a Property & Casualty (P&C) license.

Salary - $21.71 if you have your Property & Casualty
Salary - $19.65 if you do NOT have property & Casualty
Minimum of 2 years of experience in a call center or similarly fast-paced customer service environment.
Must have an Associate Degree
100% remote

  • Frontline ambassador, delivering exceptional service to policyholders and embodying our commitment to excellence in the industry
  • Responding to policyholder inquiries via phone and email, addressing topics such as certification, billing, and policy modifications.
  • Accurately documenting all customer interactions in our systems to ensure clear and precise record-keeping.
  • Meeting case volume targets established by Service Leadership to ensure efficient service delivery.
  • Demonstrating professionalism in all phone and email communications with policyholders.
  • Developing a comprehensive understanding the products, processes, and compliance standards.
  • Collaborating with team members via phone, email, a
Preferred Knowledge and Qualifications:
  • Minimum of 2 years of experience in a call center or similarly fast-paced customer service environment.
  • Experience in the insurance industry is considered a strong asset.
  • Willingness to obtain a Property & Casualty (P&C) license.


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