Insurance - Personal Lines Licensed Customer

4 weeks ago


Wilmington, United States James E. Moore Insurance Agency, Inc. Full time

**Base salary, commission opportunity and full benefits Be mentored by the best We're a successful and established three generation company that cares about our employees and clients. **We are looking for an enthusiastic, customer-driven, and knowledgeable person to join our team as a Full-Time Licensed Insurance Customer Service Representative. In this role you will provide exceptional customer service to our clients, addressing all of their insurance-related questions, concerns, and requests.

**Salary**: $40000.00 - $48000.00 per year
**Benefits**
Annual Base Salary + Commission

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

Vision Insurance

Compensation Based on Experience

**Responsibilities**
- Immediately greet all customers, entering the office, in a friendly and helpful manner.
- Process customer policy change requests.
- Take premium payments from customers.
- Follow up with customers to assure satisfaction, respond to queries, and solve or refer problems.
- Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
- Provide customers with additional information about new products and services.

**Requirements**:

- Active North Carolina P&C license.
- At least one year of experience preferred.
- Possess an upbeat, positive, and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Strong communication skills, both oral and written.
- Proven customer service Skills.



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