Senior Desktop Tech Support Analyst
2 weeks ago
Job Description:
Performs media editing for customer playback, archiving, and publishing final formats to support special events and conferences.
Sets up and operates audio systems for live events and ceremonies, and assists video production.
Conducts site surveys to establish AV/VTC equipment customer requirements.
Sets up and installs permanently installed conference room displays and video conferencing equipment.
Perform administrative tasks such as inventory tracking, checklists, forms, etc.
Provides on-site and virtual desktop support for in-house Electronic Bulletin Board computers.
Must be able to lift and due to the nature of the job the candidate should be able to lift 50 pounds of AV/VTC equipment.
The job requires some travel and overnight stays.
Provides on-site and virtual technical support for VTC conferences and other web conferencing platforms, troubleshooting AV/VTC issues and audio/video conferencing-related issues working directly with customers and other internal technical resources.
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