Mobile Crisis Response Clinician Supervisor

2 weeks ago

Wentzville, United States Compass Health Network Full time

Compass Health Network is looking for a Mobile Crisis Response Clinician Supervisor who provides immediate person-centered assistance to referrals from the Compass Stress Line, Compass programs, community partners, as well as the general community. The Crisis Response Clinician Supervisor is responsible for training and monitoring staff on assessing individual’s needs, level of risk, and providing clinically appropriate interventions and referral. The Crisis Response Clinician Supervisor will represent this program with other agencies and partners to ensure needs of individuals served are met. This is a hybrid position requiring regional travel and office-based work. It will require working part of the time from a company location, and part of the time working from a non-company location. This is a hybrid position requiring regional travel and office-based work. It will require working part of the time from a company location, and part of the time working from a non-company location.

This part-time position is scheduled to work Saturday & Sunday overnight, 8:00 pm to 8:00 am. This position can be located in any Compass Health Region.

JOB RESPONSIBILITIES:

• Supervise a small team of Crisis Response Clinicians in the same region by providing guidance when needed, meeting regularly (at least once per month) and hold team meetings weekly.
• Provide person-centered and trauma-informed services when speaking with individuals in need
• Provide clinically appropriate crisis intervention and risk assessments through appropriate platform such as: phone, video, and face-to-face
• Complete Zero Suicide screening and work to identify each caller’s needs in a timely manner
• Make follow-up calls or visits, as required
• Communicate clearly, timely, and effectively with community partners
• Attend monthly meetings and weekly clinical supervision with Crisis Line Supervisor
• Maintain agreed upon level of productivity
• Provide culturally competent services to meet the unique cultural needs of each caller
• Be knowledgeable of all services provided within Compass Health
• Be knowledgeable of other human/social services agencies for purposes of establishing collaborative partnerships and expediting referrals if Compass is unable to provide a service and maintain documentation
• Maintain client records, following agency and state regulations
• Ensure all documentation is written in proficient and professional manner
• Refer and coordinate with mobile outreach team, as necessary
• Collaborate and communicate with caller’s multi-disciplinary treatment team
• Flexibility with shifts may be required

SUPERVISORY RESPONSIBILITY:

• Oversees day-to-day operations and tasks of supervisees
• Completes performance development/AIM process
• Time card management – manages time sheets
• Ensures progress and development is made toward departmental strategic plan goals

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