Client Integration Engineer

1 week ago


Chicago, United States Epsilon Full time

When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC: We’ve quadrupled our European business in the last three years, been acquired by Publicis Groupe for US$4.4 billion , and signed many of the world’s well-known brands to our growing roster of European clients - who you’ll be working with directly. We are disrupting traditional marketing and advertising technology industries, combining the two by harnessing our wealth of consumer insight, online behaviours and data to deliver personalised advertising to more than 200 million individuals. Our entire business focusses on giving our clients a way to truly measure the value we generate. In an industry that is often associated with false promises and ambiguity, we pride ourselves on honesty, transparency and accountability . Job Description

Pre-Sales is the glue between all Epsilon teams – responsible for shaping prospective deals to ensure revenue is maximised through quick, efficient integrations whilst delivering a first-class client experience. Pre-sales is focused on client education across all Epsilon products, driving efficiencies within the sales cycle through strong cross team collaboration whilst being a thought leader on industry changes. In your role you will be required to combine technical knowledge with commercial acumen. The role will have a wide remit covering product demonstrations, managing complex multi stake holder client onboardings and improving/supporting the commercial functions. You will play a key part in shaping the future of the company driving business revenue across all products. The role: Develop and create process to find efficiency throughout the sales cycle. Manage internal & external resources for integration and delivery of objective based solutions. Provide thought leadership on key team topics e.g ID solutions, creative optimisations etc. Lead and manage internal projects to deliver best in class client experience. Build relationships with multiple internal stakeholders including Business Development, Account Management, AdOps, Product, IT Security, Data Privacy etc. Facilitate Epsilon CORE Onboarding across all applicable products (Digital Media Solutions, Yieldify, Retail Media, Real Time Messaging) Supporting and developing content to support sales function. Leading client demonstrations of SAAS platforms and facilitating client queries. Build relationships with key client stakeholders, decision makers providing solutions to maximise business revenue. Qualifications: Experience within the digital marketing landscape Highly driven and motivated through personal development. Strives for continual improvement through process and documentation. Enjoys solving problems and client challenges. Technically minded paired with strong commercial acumen Passionate about digital media, personalisation and marketing technology. Strong organisational skills – ability to prioritise based on revenue and manage timelines/expectations effectively. Strong communication skills – managing internal and external stakeholders. Intrigued by the digital industry and have a proficient – expert knowledge of digital marketing landscape. Enjoy working in a diverse and energetic team environment. You should apply if you… Are highly motivated, positive, collaborative, accountable, results-driven and you are driven by continual learning & personal development Want to be part of a growing business within a dynamic and evolving industry. Like taking a consultative approach to everything you do Have a continual focus on process improvement and automation. Additional Information

Epsilon always puts people first . Everything we do is done as a team, with integrity and accountability. We focus on what works and what’s right, not what’s easy and accepted. When you’re one of us, you run with the best. You’re part of a company with industry-leading technology, with the opportunity to work on projects for some of the world’s biggest brands. Our people have the talent, tools and passion to do epic things together—for our clients, for consumers and for our community. Great People Deserve Great Benefits We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career. We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City. As part of our dedication to enhance our inclusive and diverse workforce , Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and maternity, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.

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