Customer Service Associate

3 weeks ago


El Paso, United States Home Insurance Agency Full time

Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply. Responsibilities: • Find patterns in customer complaints and bring them to the team for improvement • Respond to customer inquiries, product and service questions, and customer complaints • Record customer interactions and follow up on their experience with our company • Regularly meet with sales lead to receive the newest service and product knowledge • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction Qualifications: • Excellent active listening, interpersonal, and communication skills • Previous work in a customer-facing position • Must have graduated high school, received a G.E.D. or equivalent Compensation: $30,000 • #J-18808-Ljbffr



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