Customer Service Representative

2 weeks ago


Westlake, Ohio, United States The Fountain Group Full time

We are a national staffing firm and are currently seeking a Customer Service Representative for a prominent client of ours. This position is located Westlake, OH. Details of the position are as follows:

Job Description:

  • Pay $26 /HR to start.
  • 4 - Month assignment with the possibility of extension or conversion based on performance and budget.
  • Monday - Friday 8:00 am - 5:00 pm (On-site)
  • Position will be primarily responsible for being accountable for customer facing activities / customer experience, acting as a single point of contact for customers, adopting customer centricity mindset within day-to-day interactions.
  • Position will also be responsible entering relevant information into the customer relationship management system after each contact with a customer to create a call plan and to ensure that the organization has quality data to enable effective customer retention and business development activities.
  • Additional responsibilities include running OTC and Customer Service Management, focusing mainly on customer interaction related activities.
Qualifications:
  • High school Diploma or equivalent is Required.
  • 2-5 years of experience in Customer Service / Supply Chain / Sales is Required.
  • SAP experience is Required.
If you are interested in hearing more about the position, please respond to this post with your resume attached or contact me at 813-321-1343. Please forward this email to any friends or colleagues as we do offer a Referral Bonus for any candidate who is hired and still gainfully employed after 30 days.

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