Business Solution Specialist
2 weeks ago
CRB BUSINESS SOLUTIONS SPECIALIST IEntry level responsible for incident triage, participating in testing, and resolving low complexity issues while growing knowledge base in the solution. This position performs under general supervision. In order to develop competence, this position will receive training and mentoring from the Manager and Senior Business Solutions Specialist.PRIMARY DUTIES AND RESPONSIBILITIES1. Participate in incident and request assessment and prioritization and liaise with business areas and technology support teams for resolution. Ensure Service One incidents and requests are reviewed, updated and closed.2. Participate in development and review of solution requirements and review of user test strategies, and support testing and delivery of enhancements. Develop, maintain and review documentation including process flows, interfaces, test plans and results.3. Develop business and system knowledge relating to assigned functional areas and demonstrate understanding of the solution and relationships across functional modules and the CRB eco-system integration through successful participation in implementation and use of modifications and enhancements.4. Spend time with business partners to support their understanding and use of the processes as defined and evaluate efficiency and success of outcomes to identify opportunities for improvement. And develop an understanding of the business operations, policies and regulatory guidelines affecting them. (15%)5. Develop an understanding of the business and technical master data models, data governance and reporting.QUALIFICATIONSEducationRequired: High School diploma or equivalency certificate.Preferred: Associates degree or Bachelors degree in Business Management or related field (i.e.Accounting, Communications, Mathematics, Computer Information Systems, Engineering, etc.) from an accredited institution.ExperienceRequired: Minimum of two (2) years direct work experience performing the Duties & Responsibilities of this position supporting customer service operational use of technology solutions in a regulated utility environment. A college degree from an accredited university may be considered in lieu of one (1) year experience.Preferred: Experience supporting SAPs CRMB/IS-U solution in one of the respective functions (customer service, billing and rates, finance and credit or device management).Knowledge/Skills/Abilities (KSA)Required: Conceptual knowledge of defined business processes. Verbal, written, organizational, analytical, presentation and interpersonal skills with the capacity to interact with team members. Ability to work in a collaborative team environment on fast-paced dynamic projects. Demonstrated ability and competency for continual knowledge development. Knowledge of MS Office Suite.#J-18808-Ljbffr
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Business Solution Specialist
3 weeks ago
Tampa, United States Brooksource Full timeCRB BUSINESS SOLUTIONS SPECIALIST I Entry level responsible for incident triage, participating in testing, and resolving low complexity issues while growing knowledge base in the solution. This position performs under general supervision. In order to develop competence, this position will receive training and mentoring from the Manager and Senior Business...
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Business Solution Specialist
3 weeks ago
Tampa, United States Brooksource Full timeCRB BUSINESS SOLUTIONS SPECIALIST I Entry level responsible for incident triage, participating in testing, and resolving low complexity issues while growing knowledge base in the solution. This position performs under general supervision. In order to develop competence, this position will receive training and mentoring from the Manager and Senior Business...
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CRB Business Solutions Specialist
3 weeks ago
Tampa, United States J.Y. Legner Associates, Inc. Full time***This position is not open to C2C arrangements. We are seeking candidates who are interested in direct employment with our company. Third-party agencies are kindly requested not to solicit or submit resumes/CVs for this position.*About Us:Our client is a leading utility company committed to providing reliable services to our customers while embracing...
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CRB Business Solutions Specialist
3 weeks ago
Tampa, United States J.Y. Legner Associates, Inc. Full time***This position is not open to C2C arrangements. We are seeking candidates who are interested in direct employment with our company. Third-party agencies are kindly requested not to solicit or submit resumes/CVs for this position.*About Us:Our client is a leading utility company committed to providing reliable services to our customers while embracing...
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CRB Business Solutions Specialist
3 weeks ago
Tampa, United States J.Y. Legner Associates, Inc. Full time***This position is not open to C2C arrangements. We are seeking candidates who are interested in direct employment with our company. Third-party agencies are kindly requested not to solicit or submit resumes/CVs for this position.*About Us:Our client is a leading utility company committed to providing reliable services to our customers while embracing...
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PLM Solution Architect
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Tampa, United States Patriot Technology and Business Partners, Inc. Full timeJob Description: PATRIOT® is an Information Technology and Management Consulting firm able to provide end-to-end technical and technology support services to both the federal government and enterprise corporations. With a proven record of consistent, timely service and subject matter expertise, we make insurmountable tasks possible to overcome. We are...
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PLM Solution Architect
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Business Operations Specialist Jr
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COGNOS Reporting Business Analyst
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COGNOS Reporting Business Analyst
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Tampa, United States Global Business Consulting Services Full timeCOGNOS Reporting Business Analyst This position will perform the duties of a COGNOS Business Analyst for the IT Risk Assessment & Platforms program within the Enterprise Supplier Risk Management System & Applications Management Team. The goal of this program is to identify opportunities for strengthening and enhancing the current operational risk management...
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COGNOS Reporting Business Analyst
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Tampa, United States Global Business Consulting Services Full timeCOGNOS Reporting Business Analyst This position will perform the duties of a COGNOS Business Analyst for the IT Risk Assessment & Platforms program within the Enterprise Supplier Risk Management System & Applications Management Team. The goal of this program is to identify opportunities for strengthening and enhancing the current operational risk management...
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Business Development Specialist
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Tampa, United States Tudi Mechanical Systems Full timeWhat happens when a mechanical contractor is about more than just HVAC and controls? Where it's not just about satisfying clients, but transforming an industry. With Tudi Mechanical Systems, you get a team that operates...As a single heartbeat. Because a business doesn't always have to BE a business. It should be something more. Experience the Tudi...
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Salesforce CPQ Solution Architect
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Tampa, United States RIT Solutions, Inc. Full timeJob Title Salesforce CPQ Solution Architect 6 month Contract to hire Location: Tampa (Remote) Remote Sponsorship No - Must be able to convert without sponsorshipCandidate must be able to convert without sponsorship MUST HAVE CPQ + Netsuite experience Position NotesD Duties and Responsibilities • Own the architecture and design of our Salesforce...
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Salesforce CPQ Solution Architect(Remote)
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Tampa, United States SmartIPlace Full timeJob DescriptionJob DescriptionJob Title: Salesforce CPQ Solution Architect Location: Tampa, FL (Remote) Interview: VideoVisa: USC onlyDuties and Responsibilities Own the architecture and design of our Salesforce CPQ/billing ecosystem. This is a CPQ role, but expertise in billing is expected/required as well. You will be expected to act as a subject matter...
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Business Development Specialist
4 weeks ago
Tampa, United States TUDI Mechanical Systems Full timeJob DescriptionJob DescriptionWhat happens when a mechanical contractor is about more than just HVAC and controls? Where it’s not just about satisfying clients, but transforming an industry. With Tudi Mechanical Systems, you get a team that operates…As a single heartbeat. Because a business doesn’t always have to BE a business. It should be...
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Solutions Analyst
3 weeks ago
Tampa, United States Trademark RecruitingConsulting Full timeThis position involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday.Directly responsible for interacting with business units and other Systems area personnel to document requirements and solution specs as necessary to design, develop and complete IT solutions within an Agile environment that...
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Solutions Analyst
3 weeks ago
Tampa, United States Trademark RecruitingConsulting Full timeThis position involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday and Thursday.Directly responsible for interacting with business units and other Systems area personnel to document requirements and solution specs as necessary to design, develop and complete IT solutions within an Agile environment that...
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Implementation Solution Engineer
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Tampa, United States eGain Corporation Full timeHundreds of global brands trust eGain to automate customer engagement and empower employees in a digital-first world. Powered by knowledge and AI, our solution is top-rated by Gartner and Forrester.We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but don’t take ourselves too seriously. If work is fun...
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Credit Card Collections Specialist I
5 days ago
Tampa, United States JPMorgan Chase & Co. Full timeAt Chase, you will focus on business results by offering options and finding solutions to help our customers. The Call Center Collection Specialists work is creative, exciting, and different every day. As a Specialist I in Collections, you will take Collections, Specialist, Credit, Customer Service, Administrative, Banking
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Senior Business Analyst
3 weeks ago
Tampa, United States Procom Full timeOn behalf of our client in the Financial Services Sector, Procom is seeking a business analyst.Senior Business Analyst Job Details Senior Business Analyst for the core Custody application upgrades will lead phases of the project lifecycle for strategic and cross functional business initiatives. The main project will be around system implementation....