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Counter Sales

4 months ago

San Jose, United States Marcone Appliance Parts Full time

Ever dream of doing work that makes a difference? Want to join a growing company? Here it is We seek the talent of a dynamic Counter Sales associate who seeks to bring their A game to a collaborative team of talented professionals. You are not afraid to make impact where your opinion matters in a company that has a masterful, mature history that operates as best-in-class.

We are currently seeking a Counter Sales associate to support our San Jose Branch. This role is conveniently located at 340 Race St, San Jose, CA 95126 .

The Counter Sales position provides excellent service to customers primarily via counter sales, and phone, email / online, scanner, and fax communication. The Counter Sales position provides branch operations assistance through merchandising by stocking, picking, pulling, and on time will call assistance. Additionally, the position provides support and information on product inquiry as well as damaged goods, product sold, or product returned. The position effectively utilizes its resources as it relates to company computer systems, online tools, and facility inventory.

Who are we?

Marcone is the leading provider of premium solutions, parts and equipment for professionals serving customers on their appliance parts, HVAC, plumbing and commercial kitchen needs. Headquartered in St. Louis, Missouri, Marcone is a multi-billion-dollar enterprise operating out of more than 200 locations throughout North America. Offering unparalleled product breadth, know-how across our national footprint and ease of doing business via leading-edge technology, servicers prefer Marcone because we amplify what they do best: take great care of their clients with speed, reliability and accuracy. Learn more about Marcone at www.marcone.com .

What you'll be doing:

  • Completes assigned training successfully and applies learnings as needed and directed
  • Performs general warehouse work as directed, including working in any and all departments within the branch
  • Promotes a safe work environment by quickly addressing unsafe conditions such as damaged product, clutter, cleanliness of work area, and clears customer passage
  • Effectively communicates with management upon arrival and departure for the day, at breaks, and at meal periods including any periods at which they will not be at their work station
  • Wears proper safety equipment and gear performing proper safety inspections on material handling equipment
  • Conducts aisle responsibilities as assigned
  • Conducts timely and frequent queue checks throughout the day, responding in a timely and effective manner
Preferred Job Requirements
  • High School diploma or its GED equivalent and some college in business, sales, or related field
  • 3 or more years' experience with customer service and related functions.
Minimum Job Requirements
  • High School or its GED equivalent
  • 2 or more years' experience with customer service and related functions.
  • Demonstrated knowledge of MS Office suite applications (Word, Excel, PowerPoint, Outlook)
  • Aptitude for mathematical operations and numerical analysis.
  • Use computers, photocopiers, scanners, phone systems and meeting and virtual platform sharing relative to the needs of the job.
What's in it for you?
  • Health care (medical, dental, vision, prescription) available the first day of hire
  • 401k with company contribution
  • Life insurance plus short-term and long-term disability
  • HSA/FSA options
  • Paid vacations, holidays, and personal time
  • Employee Assistance Program
  • Employee discounts
  • And much more


All candidates who have received a written offer of employment will be required to undergo background screening and testing for commonly abused controlled substances in accordance with our company's background check and drug testing policy. Motor Vehicle Record checks are also completed for all candidates who have received a written offer of employment to determine insurability for driving a company vehicle as it relates to the position.

We provide equal opportunities for all employees and applicants for employment without regard to sex, age, race, religion, national origin, citizenship status, sexual orientation, gender identification, physical or mental disability, or any service, past, present, or future, in the uniformed services of the United States.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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