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Event Rental Consultant
4 months ago
Job Type
Full-time
Description
About Us
PEAK Event Services
is proud to be the premier event rental and tenting company in the Northeast Joining the PEAK team means being part of a team that makes it happen. At PEAK, we find joy in bringing important moments to life. To our clients, it all feels like magic, but in reality, there's a lot of work that goes into our work - strategy, creativity, and grit. Each new event brings its own brand of challenges, and we're just the team to solve them. We're motivated and inspired to deliver unique experiences in our own ingenious ways. This extra effort and determination helps us deliver stressless events for our clients, while providing us with transformative opportunities to learn, grow, and spread joy.
What You'll Do
The
Event Rental Consultant
is responsible for all sales activities from initiation through close. Responsible for answering a high volume of calls in our call center, maintaining professional relationships with our Clients, entering and updating orders in our computer system, troubleshooting inventory questions and meeting with clients in our showroom. This position works collaboratively with other sales consultants as well as various Departments to achieve customer satisfaction, strengthen customer relationships, generate revenue and achieve long-term account management goals that are in line with company vision and values.
This position is located in our Boston, MA location.
The Day To Day
Hospitability answer a high volume of phone calls to assist in creating customer ordersBe the expert in assisting customers with event order design, any order changes and product questionsAbility to multi-task and handle heavy call volumesResponsible for roughly $1-$1.5 million in revenue annuallyProactively maintain and expand strategic house accountsConsult with clients to determine event details and rental needsIdentify and manage target client prospectsPrepare all customer quotes and follow up within 48 hoursPrepare and enter customer orders and production schedules/timelines, verify entered orders for accuracy, complete all revisions/additionsParticipate and share experiences in weekly sales meetingsConduct showroom appointments and assist with showroom visitorsMaster PEAK's order entry software including delivery, return, labor pricing and billingProblem solve and troubleshoot rental inventory issuesEducate customers about all rental items available cross selling all company productsSend swatches to customers as requestedAssist in covering weekend office schedule and installation schedules as neededUnderstand and respect the confidentiality of client and company informationEstablish yourself as a trustworthy member of the sales teamAttend industry networking events and build relationships for the future business of the companyRequirements
Why You'll Like Working Here
Our incredible compensation combo of Competitive Pay, Paid Time Off + Paid HolidaysSupport for your personal life + wellbeingWe like to celebrate + we do it oftenEncouragement for Volunteer Days + giving back to our communitiesWe foster and embrace an inclusive and diverse work cultureWhat We're Looking For
1-3 years of hospitality experience with an event rental company, caterer, food service provider, event planner, venue, or hotelSales experience and hospitality degree is a plusAvailability to work Monday through Friday (rotating weekends as needed)Proficient with computers (Microsoft Outlook, Word, Excel, etc.)A life long learner and someone who seeks feedback for continuous improvementPositive attitude and professional demeanorThe desire to help fellow teammates grow and proudly serve our ClientsThis position reports directly to the Inside Sales Manager. Clear communication skills, the willingness to become a team player and help out when needed is the kind of attitude that's required to be successful in this position. Our management style is a team approach to problem solving.
It is especially important for the person functioning in this position to develop trust within the Sales and Operations Departments. Honoring commitments made to customers by our sales team is critical to maintaining our industry reputation for high quality products and service. You will be involved on a daily basis with fulfilling those commitments.
Compensation and Our Full Suite of Benefits
$22.00-$25.00+ per hour, dependent upon experience (plus detailed incentive plan)Medical, Dental + Vision InsuranceCompany-Paid Basic Life + AD&D InsuranceShort Term & Long Term Disability InsuranceTelehealth + WellnessFlexible Spending Accounts (FSAs)Employee Assistance ProgramTravel Assistance401K Retirement Plan + Employer MatchingMore About Us
We're not just a rental events company - our PEAK Code drives the work we do, every day.We're partners in problem solving. We collaborate in order to push through challenges and succeed together.We are employers of respect. Our relationships mean the world to us and we hold ourselves to the highest level of accountability.We are advocates for our communities. From sponsoring events and organizations to volunteering and donating our time, we support our communities and are committed to social responsibility.We are keepers of the craft. Our attention to detail, commitment to excellence and devotion to our clients allows us to go "Above and Beyond".
PEAK is an EEO Employer. We seek diversity and culture-add candidates, not necessarily "culture-fits" or more of the same. We believe diversity makes us better, and we seek to create a workplace where all feel a sense of belonging. Please let us know if you need any assistance or accommodation in the application process.
Salary Description
Hourly
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