Senior Outreach Coordinator

3 weeks ago

Charleston, United States Ascension Recovery Services Full time

We are looking for a Senior Outreach Coordinator to join our business development team at Wise Path Recovery Centers, in partnership with Ascension Recovery Services. Our commitment is to provide integrated behavioral health and addiction treatment through high-quality, evidence-based clinical care for individuals, families, and communities who need mental health treatment and substance use disorder treatment. We help individuals succeed on their unique paths to recovery.

Wise Path Recovery Centers operates four facilities in West Virginia and plans to open a fifth one in fall 2024. We offer a range of programs for people struggling with substance use disorders. Our inpatient services include detoxification and residential treatment, while our outpatient services consist of Intensive Outpatient Programs, Outpatient Programs and Medication-Assisted Treatment.

As a Senior Outreach Coordinator, you'll be the heartbeat of our mission. You'll connect with local communities, build relationships, and spread the word about Wise Path's life-changing programs. Your passion for recovery and your ability to inspire others will be the driving force behind our outreach efforts.

Candidates should be located in the greater Charleston, West Virginia region, with the ability to travel throughout southern West Virginia, northern Kentucky, and other regions as needed.

Accountabilities

  • Support behavioral health program initiatives through outreach activities.
  • Develops and grows professional relationships with senior executives, medical professionals, and other key decision makers of prospective referral sources.
  • Maintains a regular servicing schedule that organizes a balance of referral partner maintenance and new business development.
  • Effectively converts an inquiry to a rescue by managing the referral and admissions process.
  • Understands the geographic area for potential referral opportunities.
  • Assists in the development of marketing/PR materials that will be utilized for building/maintaining relationships for the geographic area.
  • Work with network of professionals and follow-up weekly with data and feedback.
  • Arranging meetings with clients and carrying out facility tours
  • Working closely with supervisor and treatment facility leadership to develop new business.
  • Develop and/or participates in seminars and campaigns for the benefit of obtaining prospective referral resources.
  • Identify barriers associated with client access to services.
  • Outreach Associates must have the skills and competency to communicate with people at all levels of the organization, including- executive management, patients, and external agencies.
  • Core Values - Promote and adhere to the workplace values of kindness, teamwork, empathy, integrity, excellence and mission.
Education, Experience, Skills
  • Bachelors' degree in a business or human service field preferred; experience may be substituted for degree.
  • 3+ years of experience in a community outreach, community relations, business development or similar sales role required.
  • Experience working in the field of substance use disorder or behavioral health strongly preferred.
  • Possesses a general understanding of treatment modalities, levels of care, and industry best practices for treating substance use and co-occurring disorders.
  • Knowledge of Medicaid and commercial payor insurance strongly preferred
  • Ability to travel by personal vehicle to referral sources.
  • Must have or, within 30 days from hire, be able to obtain current First Aid and CPR card.

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