Support Specialist
2 weeks ago
Job Title: Alogent Support Specialist
Location: Cincinnati, OH (Onsite)
Duration: Long Term Contract
Job Description:
- Having 8+ years of implementation/development/support experience on alogent Products like
- Alogent interactive capture(AIC) , Alogent Payment Gateway(APG), Alogent Warehouse (AWARE)
- Microsoft SQL Server databases.
- working knowledge of scanners and interaction of alogent Products
- Supporting integrations with SOAP and RESTful web services
- Document Recognition software Orograph Preferred.
- Experience installing, configuring, and troubleshooting Windows-based financial software and CI/CD Pipeline.
- Windows operating systems in a network environment
- Windows Active Directory permissions
- Internet Information Services (IIS)
- Microsoft SQL Server databases
- General communication knowledge such as HTTP, TCP, SMTP, POP
- Familiarity with MSSQL database schemas
- Confidence in ability to interpret logs and determine root cause issues
- Familiarity with API integration support/test tools Familiarity with security concepts, authentication/authorization methods
- Familiarity with business rules engine configuration, certificate renewal ,patching
- Specific experience implementing or maintaining Branch banking ,Teller Transaction and item/check processing solutions
- Excellent analytical skills with the ability to resolve complex client problems and/or situations.
- Self-starter with the proven ability to identify what needs to be accomplished as well as prioritize and deliver multiple tasks concurrently.
- Ability to communicate with others of varying technical ability in a clear and professional manner.
- A team player with strong relationship building skills.
- Ability to manage changing priorities and multiple projects/tasks simultaneously.
- Superior oral and written communication skills with the proven full software development life-cycle experience in agile.
Thanks,
Praveen Kotla
Talent Acquisition Manager
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