Guest Services Representative

3 weeks ago

Charlotte, United States Jones Lang LaSalle SAS Full time

**About JLL**

Were JLLa leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. Thats why were committed to our purpose to shape the future of real estate for a better world. Were using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and were honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where were headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you dont meet all of the requirements below. Were interested in getting to know you and what you bring to the table

JOB DUTIES

* Courteously greet all tenants and visitors to the reception desk

* Signing in all authorized visitors according to the policies, rules and regulations established by building management and/or tenants, ensuring all guests have been authorized to enter

* Contact tenants in courteous and professional manner when a guest is not pre-registered, in accordance with all building SOPs

* Provide excellent service to all guests arriving at the building

* Answer and respond to tenant phone calls and e-mails for assistance throughout the day

* Provide guidance and information as requested from tenants and visitors to the building

* Ensure familiarity with building management and security protocol, directing any issues to the appropriately designated management

* Develop and maintain professional relationships with key employee and tenant contacts at the property and proactively investigate all events occurring or hosted by the property

* Maintain service alert awareness and report any security issues to the designated security and/or management parties

* Ensure work and reception areas are neat and orderly with all personal items stowed away (eating and drinking not allowed at work areas)

* Avoid all building gossip and negative conversations

* Foster a positive and professional work environment at all times

* Any additional duties as assigned

SKILLS AND APTITUDES

* Professional demeanor and appearance

* Positive and engaging personality in all work situations

* Outstanding people skills

* Ability to be flexible and adaptable

* Strong organizational skills and ability to multi-task

* Excellent oral and written communication skills

* Ability to think quickly and efficiently when confronted with a client request

* Self-starter, motivated, takes initiative, and anticipates needs of others

* Computer literacy, specifically MS Office applications and Internet

* Ability to stand for extended periods of time, unless physician-recommended accommodation has been granted

EDUCATION AND EXPERIENCE

* High school diploma or equivalent

* Minimum of 1 year experience in high-end hospitality, luxury retail, fine dining or related field

**What you can expect from us**

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We cant wait to see where your ambitions take you at JLL. Apply today

***JLL Privacy Notice***

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our .

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy .

This position may require you to be fully vaccinated against COVID-19. If required, youll be asked to provide proof that youre fully vaccinated upon your start date. Youre considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination.

Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at AccomodationRequest@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.

locationCharlotte, NC

  • Guest Services Representative

    1 week ago

    Charlotte, United States Novant Health Full time

    Overview Novant Health is seeking a Guest Services Representative. The Guest Services Representative serves as the role model for service excellence and patient experience and is responsible for providing caring and compassionate service to patients and their loved ones. The Guest Services Representative is the initial contact and greets guests arriving at...

  • Guest Services Representative

    1 week ago

    Charlotte, United States Novant Health Full time

    Overview The Guest Services Representative serves as the role model for service excellence and patient experience and is responsible for providing caring and compassionate service to patients and their loved ones. The Guest Services Representative is the initial contact and greets guests arriving at key entry points, setting the tone for the guests'...

  • Guest Services Representative

    12 hours ago

    Charlotte, United States PeopleReady Full time

    Guest Services Representative PeopleReady of Charlotte, NC is now hiring Guest Services Representatives! The Guest Services Representative will assist the guests efficiently, courteously, and professionally in all front office related functions. The Guest Services Representative will cover all aspects of the front office when General Manager is not...

  • Guest Service Representative

    2 weeks ago

    Charlotte, United States Bluegreen Vacations - Bluegreen Corporation Full time

    The Customer Service Representative at South Park Mall will serve two primary functions at the guest service desk in Simon malls at 4400 Sharon Rd Charlotte, NC 28211. First, they will serve as the primary greeter for the GSD, engaging with customers Representative, Guest Service, Customer Service, Retail, Hotel, Associate

  • Guest Service Representative

    3 days ago

    Charlotte, United States Carmel Management LLC Full time

    Benefits/Perks Flexible Scheduling- mostly 3-11pm shift Career Advancement Opportunities Competitive Compensation Job Summary We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist...

  • Guest Service Representative

    2 weeks ago

    Charlotte, United States Carmel Management LLC Full time

    Benefits/Perks Flexible Scheduling- mostly 3-11pm shift Career Advancement Opportunities Competitive Compensation Job Summary We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist...

  • Guest Service Representative

    13 hours ago

    Charlotte, United States Carmel Management LLC Full time

    Benefits/Perks Flexible Scheduling- mostly 3-11pm shift Career Advancement Opportunities Competitive Compensation Job Summary We are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service Representative, you will assist...

  • Guest Service Representative

    1 month ago

    Charlotte, United States Carmel Management LLC Full time

    Job DescriptionJob DescriptionBenefits/PerksFlexible Scheduling- mostly 3-11pm shiftCareer Advancement OpportunitiesCompetitive CompensationJob SummaryWe are looking for a customer-focused Guest Service Representative to join our team! You are the face of our hotel, leaving both a first and last impression on all our guests. As the Guest Service...

  • Guest Services Representative

    7 days ago

    Charlotte, United States PeopleReady Full time

    Guest Services Representative PeopleReady of Charlotte, NC  is now hiring Guest Services Representatives! The Guest Services  Representative will assist the guests efficiently, courteously, and professionally in all front office related functions. The Guest Services Representative will cover all aspects of the front office when General Manager is not...

  • Guest Services Representative

    1 week ago

    Charlotte, United States U S National Whitewater Center Full time

    Job DescriptionJob DescriptionThe Guest Services Representative at the Whitewater Center is responsible for creating a friendly and welcoming atmosphere for all guests. The Guest Services Representative must provide guests with guidance to best match our products and services with the needs of the guest. The Guest Services Representative is an on-site,...

  • Guest Services Representative

    11 hours ago

    Charlotte, United States U S National Whitewater Center Full time

    Job DescriptionJob DescriptionThe Guest Services Representative at the Whitewater Center is responsible for creating a friendly and welcoming atmosphere for all guests. The Guest Services Representative must provide guests with guidance to best match our products and services with the needs of the guest. The Guest Services Representative is an on-site,...

  • Guest Service Representative

    1 week ago

    Charlotte, United States Nothing Bundt Cakes Full time

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...

  • Guest Service Representative

    1 week ago

    Charlotte, United States Nothing Bundt Cakes Full time

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...

  • Guest Service Representative

    2 weeks ago

    Charlotte, United States Nothing Bundt Cakes Full time

    The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...

  • Guest Service Representative

    2 weeks ago

    Charlotte, United States Bluegreen Vacations Full time

    Location: Location: Guest Service Representative in Charlotte, NC by Bluegreen Vacations **Location:** **Experience:** Not Specified **Job Description** The Customer Service Representative at South Park Mall will serve two primary functions at the guest service desk in Simon malls at 4400 Sharon Rd Charlotte, NC 28211. First, they will serve as the...

  • Guest Service Representative

    14 hours ago

    Charlotte, United States Bluegreen Vacations Full time

    Location: Location: Guest Service Representative in Charlotte, NC by Bluegreen Vacations **Location:** **Experience:** Not Specified **Job Description** The Customer Service Representative at South Park Mall will serve two primary functions at the guest service desk in Simon malls at 4400 Sharon Rd Charlotte, NC 28211. First, they will serve as the...

  • Guest Services Representative II

    1 week ago

    Charlotte, United States Novant Health Full time

    Overview The Guest Services Representative II serves as the role model for service excellence and patient experience. The Guest Service Representative II is responsible for providing caring and compassionate service to patients and their loved ones during many phases of the patient's care and sets the tone for the patient's and guest's remarkable...

  • Guest Service Representative

    2 weeks ago

    Charlotte, United States Nothing Bundt Cakes Full time

    At Nothing Bundt Cakes , the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcome, and...

  • Guest Service Representative

    8 hours ago

    Charlotte, United States Nothing Bundt Cakes Full time

    At Nothing Bundt Cakes , the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcome, and...

  • Guest Service Representative

    1 week ago

    Charlotte, United States Nothing Bundt Cakes Full time

    Benefits: * Bonus based on performance * Employee discounts * Flexible schedule * Free uniforms * Opportunity for advancement * Training & development At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping...