ServiceNow Functional Business Analyst
1 week ago
ServiceNow Functional Business Analyst Boston, Massachusetts (Contract). Salary: $33.79?$43.79 per hour. Work hours: 8?am to 5?pm. Job Overview We are seeking a highly skilled Business Analyst to drive platform enhancements, process mapping, and change enablement for ServiceNow ITSM and HR modules. The ideal candidate will transcribe business needs into functional solutions, maintain process documentation, and lead continuous improvement and automation initiatives. Responsibilities Work with stakeholders to capture requirements for ITSM, catalog items, workflows, ITSM processes, or other platform enhancement requests. Convert business requirements into functional requirements/user stories. Validate OOB capabilities versus customization needs. Maintain process documentation. Perform UAT coordination, stakeholder alignment, and release readiness. Drive continuous improvement and identify automation opportunities. Drive sprint planning with Product/Process owners. Represent enhancements and changes on platform at CAB for approvals. Lead workshops, solution reviews, demos, and UAT sessions. Qualifications 5+ years hands?on ServiceNow experience. Strong functional knowledge of ITSM and HRSD modules. Strong understanding of ITIL and HR process workflows. ServiceNow Certified System Administrator (CSA) required. ServiceNow ITSM Implementation Specialist (preferred). ITIL v3/v4 Foundation (preferred). EEO Statement Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. We welcome people of all abilities and strive to ensure our hiring process meets the needs of all applicants. If you require a reasonable accommodation, please contact us. #J-18808-Ljbffr
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ServiceNow Functional Business Analyst
1 week ago
Boston, United States Randstad Digital Americas Full timeBase pay range $33.79/hr - $43.79/hr Job Summary We are seeking a skilled and detail-oriented Business Analyst to join our team and play a pivotal role in driving platform enhancements, process mapping, and change enablement. The ideal candidate will work closely with stakeholders to capture requirements, convert business needs into functional solutions, and...
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ServiceNow Functional Business Analyst
1 week ago
Boston, United States Randstad Digital Full timejob summary: We are seeking a skilled and detail-oriented Business Analyst to join our team and play a pivotal role in driving platform enhancements, process mapping, and change enablement. The ideal candidate will work closely with stakeholders to capture requirements, convert business needs into functional solutions, and ensure seamless implementation of...
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ServiceNow (ITSM & HR) - Business Analyst
3 weeks ago
Boston, United States Mastech Digital Full timeJob Title: Business Analyst – ServiceNow (ITSM & HR)Location: Boston, MAWork Type: Onsite | 5 Days/WeekJob DescriptionWe are looking for a Business Analyst – ServiceNow (ITSM & HR) to translate business needs into functional ServiceNow solutions. The role involves collaborating with stakeholders, defining ITSM and HR processes, documenting requirements,...
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ServiceNow Business Analyst
1 week ago
Boston, United States Compunnel Full timeCaptures customers and service providers' ServiceNow requirements into stories, helps to solve the approach, and support the overall implementation process in cooperation with developers. Collaboration in designing, developing, and working with IT processes, conducting research, and performing analysis required to build respective modules within the...
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ServiceNow Business Analyst
7 days ago
Boston, United States Compunnel Full timeCaptures customers and service providers' ServiceNow requirements into stories, helps to solve the approach, and support the overall implementation process in cooperation with developers. Collaboration in designing, developing, and working with IT processes, conducting research, and performing analysis required to build respective modules within the...
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ServiceNow Business Analyst
6 days ago
Boston, MA, United States Compunnel Full timeCaptures customers and service providers' ServiceNow requirements into stories, helps to solve the approach, and support the overall implementation process in cooperation with developers. Collaboration in designing, developing, and working with IT processes, conducting research, and performing analysis required to build respective modules within the...
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ServiceNow Business Analyst
6 days ago
Boston, MA, United States Compunnel Full timeCaptures customers and service providers' ServiceNow requirements into stories, helps to solve the approach, and support the overall implementation process in cooperation with developers. Collaboration in designing, developing, and working with IT processes, conducting research, and performing analysis required to build respective modules within the...
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ServiceNow Business Analyst
6 days ago
Boston, MA, United States Compunnel Full timeCaptures customers and service providers' ServiceNow requirements into stories, helps to solve the approach, and support the overall implementation process in cooperation with developers. Collaboration in designing, developing, and working with IT processes, conducting research, and performing analysis required to build respective modules within the...
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ServiceNow Business Analyst
6 days ago
Boston, MA, United States Compunnel Full timeCaptures customers and service providers' ServiceNow requirements into stories, helps to solve the approach, and support the overall implementation process in cooperation with developers. Collaboration in designing, developing, and working with IT processes, conducting research, and performing analysis required to build respective modules within the...
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ServiceNow Business Analyst
6 days ago
Boston, MA, United States Compunnel Full timeCaptures customers and service providers' ServiceNow requirements into stories, helps to solve the approach, and support the overall implementation process in cooperation with developers. Collaboration in designing, developing, and working with IT processes, conducting research, and performing analysis required to build respective modules within the...
